DLC not arriving...

[Demure_Plight]

An EA help representative called me yesterday and said that I should see the Rapido, Enervator and something else automatically show up in my game... I am wondering if I misunderstood what she meant by "Automatically Showing Up..."

Perhaps she sent it to my email?

In the meantime, EA had my old email address on file that I couldn't access.  I Changed it after I spoke to the rep but, was thinking that maybe she sent the codes for the DLC to my old email address - before I had a chance to update it to the one that's on file now.

Can someone please look into that and figure out why I'm not receiving either the items in game or, the codes to my email.

For some reason, when I try to verify my new email address on file by pasting the non-clickable email link - it comes up with a page that says there was an error authenticating my email address.  That's another problem entirely but, would like to know if there is something that can be done about it as well.

Regards

[EA_Barry · Accepted solution]

Once you get your email sorted out you can then find out what is going on with your initial case.

[EA_Barry · Accepted solution]

Once you get your email sorted out you can then find out what is going on with your initial case.

[Demure_Plight]

The email verification system was not working all weekend but, seems to be working fine as of today.  My email is now verified and waiting for whatever is next.