Re: Cannot redeem product code

by EA_David
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Original Post

Cannot redeem product code

[ Edited ]
★★★ Newbie

 got my games at Wal-Mart i used them once before and got my computer cleaned and lost everything had to create a new origin account and I try to use my codes and it did not work

 

 

(dead space 3 limited edition product code is -removed-

 

ALSO

 

(Titanfall  product code is -removed-

 

 

PLEASE GET BACK TO ME

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Re: Cannot redeem product code

Community Manager

@roadesjohnnie Hey, there seems to be some confusion here. There is no need to create a new Origin account, in fact it's quite counter-productive in your case. 

If you log into the Origin client using the same account that you used initially, the games should appear in your My Games library. 

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