July 2016
I bought game in steam. I didn't played dead space 2 for long time and when i tried to login to EA ingame I forgot my password. Now EA screen shows me that another account was activated with this key!!!! Please visit ea support
July 2016
@Mario_dretrox If you have made sure that you are now logging in with the right account in-game, then please contact an Advisor and they should be able to check what exactly is happening there:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
Let us know how you get on!