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Keeper
lahidtr
Posts: 8
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

Mr. eadennis.Dxdiag report as written below.

System Information
------------------
Time of this report: 1/29/2013, 14:02:32
       Machine name: SEMIHÖZTÜRK
   Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
           Language: Turkish (Regional Setting: Turkish)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 300E4A/300E5A/300E7A/3430EA/3530EA
               BIOS: Phoenix SecureCore-Tiano(tm) NB Version 2.1 09QA
          Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 4010MB RAM
          Page File: 2659MB used, 5358MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
EA_Dennis
Posts: 7,504
Topics: 193
XP: 2,065
Solutions: 2,937
Registered: ‎09-22-2012

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

Hi, please post the full DxDiag report, or if it's too long to be included in your post, then please post the "Display Devices" part. 

Thanks.

Keeper
hitman47ita
Posts: 2
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

[ Edited ]

HI AT ALL!

I HAVE THE SAME PROBLEM WITH THIS ERROR MESSAGE OF DX11!

I HAVE ATI RADEON HD 7950 AND THAT CAN RUN ALL GAME! 

A SOLUTION PLEASEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

----game.txt in INSTALL DIRECTORY-----

Renderer initialization
Unsupported GPU configuration!
- AMD Radeon HD 7900 Series (vendor = 0x1002, device = 0x679a)
- Video memory: 0 MB
- Full DX11 support: yes
- Rating: 0
System Shutdown

 

Keeper
drumjojo
Posts: 2
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

[ Edited ]

Hello

 

I have this problem too.

Wikipedia says that my graphic card has direct X 10, but dxdiag says that the graphic card has direct X 11.

 

 

PS: sorry for my bad English

 

2nd PS: Here is the dxdiag:

 

 Machine name: J1
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
           Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/24/10 17:44:48 Ver: 08.02
          Processor: AMD Athlon(tm) II X2 240e Processor (2 CPUs), ~2.8GHz
             Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
          Page File: 2106MB used, 6080MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

 

 

 

 

 

 

EDIT: the problem was another thing, sorry

Keeper
jacksparroww1
Posts: 1
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

he same problem is dx11 game does not start

Keeper
cyanogen101
Posts: 8
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

[ Edited ]

Same Here, wikipedia says my card is DX11. i think EA messed up the sku matching.

Even 2 of my 3 buddies have this problem (my third buddy has a 6 year old PC)

 

------------------
System Information
------------------
http://pastebin.com/Fs3yCFft

Keeper
RaideXone
Posts: 3
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

Same problem with a GeForce GT 620M (DirectX11.1 GPU) with the newest driver GeForce 310 Driver! :smileysad:

EA_Dennis
Posts: 7,504
Topics: 193
XP: 2,065
Solutions: 2,937
Registered: ‎09-22-2012

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

[ Edited ]

cyanogen101 wrote:

Same Here, wikipedia says my card is DX11. i think EA messed up the sku matching.

Even 2 of my 3 buddies have this problem (my third buddy has a 6 year old PC)

 

------------------
http://pastebin.com/Fs3yCFft


Hi,

your computer is using the internal Intel HD Graphics card, you can see it in your DxDiag report if you scroll down to Display Devices:


Card name: Intel(R) HD Graphics Family
Manufacturer: ATI Technologies Inc.
Chip type: Intel(R) HD Graphics Family
DAC type: Internal

 

Please re-install the graphics card driver, and/or deactivate the onboard graphics card.

 

raidexone

It's probably the same for you, since you are using a laptop as well.

 

hitman47ita and jacksparroww1

Please post your DxDiag report. Here's how to do it:

Press Windows + R, type in "dxdiag" and press Enter. Click on "Save all Information" at the bottom right side of the window, save it to a text file and paste the content in your reply. Should you get an error message that the text is too long, please just post the Display Devices part of the report.

Thanks.

Keeper
cyanogen101
Posts: 8
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

Ahhh, in my BIOS its either "Both" or "Intel" so its on both and i use AMD catalyst control center to use AMD for everything.

Keeper
hitman47ita
Posts: 2
Registered: ‎01-29-2013

Re: You need a DX11 capable GPU to play Crysis 3 MP Open Beta

[ Edited ]
Spoiler

------------------
System Information
------------------
Time of this report: 1/29/2013, 13:45:32
Machine name: PAOLO-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: Italian (Regional Setting: Italian)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: N/D (4 CPUs)
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
Page File: 3221MB used, 13058MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7900 Series
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_E210174B&REV_00
Display Memory: 2771 MB
Dedicated Memory: 3053 MB
Shared Memory: 3814 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Monitor generico Plug and Play
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-24DA-11CF-6F70-1AC2BEC2C535}
Vendor ID: 0x1002
Device ID: 0x679A
SubSys ID: 0xE210174B
Revision ID: 0x0000
Driver Strong Name: oem25.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:9.12.0.0:smileytongue:ci\ven_1002&dev_679a
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: 1 - LG TV (AMD High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7712 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/6/2012 12:11:52, 96256 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tastiera
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Corsair Vengeance M60 Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B30
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Hub radice USB
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Tastiera PS/2 standard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Tastiera HID
| Vendor/Product ID: 0x1B1C, 0x1B30
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Driver tastiera di Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Mouse compatibile HID
| Vendor/Product ID: 0x1B1C, 0x1B30
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Driver mouse di Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

--------------
System Devices
--------------
Name: Controller per High Definition Audio
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_88921849&REV_04\3&11583659&0&D8
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&C7A4F95&0&00E5
Driver: n/a

Name: Bridge Intel(R) 82801 PCI - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_244E1849&REV_A4\3&11583659&0&F0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A
Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_1E1A1849&REV_C4\3&11583659&0&E5
Driver: n/a

Name: Controller per High Definition Audio
Device ID: PCI\VEN_1002&DEV_AAA0&SUBSYS_AAA0174B&REV_00\4&15001D53&0&0108
Driver: n/a

Name: Intel(R) B75 Express Chipset LPC Controller - 1E49
Device ID: PCI\VEN_8086&DEV_1E49&SUBSYS_1E491849&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_1E181849&REV_C4\3&11583659&0&E4
Driver: n/a

Name: AMD Radeon HD 7900 Series
Device ID: PCI\VEN_1002&DEV_679A&SUBSYS_E210174B&REV_00\4&15001D53&0&0008
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A1849&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1E101849&REV_C4\3&11583659&0&E0
Driver: n/a

Name: Controller Host estendibile Intel(R) USB 3.0
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_1E021849&REV_04\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1E2D1849&REV_04\3&11583659&0&D0
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_01511849&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1E261849&REV_04\3&11583659&0&E8
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_01501849&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1E221849&REV_04\3&11583659&0&FB
Driver: n/a

Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_06121849&REV_01\4&2B8260C3&0&00E4
Driver: n/a

------------------