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jandea
Posts: 10
Registered: ‎03-04-2013

Re: Game crashes on launch. No other message.


darkdracos wrote:

 

Can we get someone who as a card on the list report if they are having issues



I'm having the same problem with the 9500GT (on the list) and the 550 Ti (not on the list).

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jandea
Posts: 10
Registered: ‎03-04-2013

Re: Game crashes on launch. No other message.

This is the exception I'm getting on both systems:

 

 

[Build info]
Application: SimCity
AppVersion: 257457766
Description: SL 726099
Build: Release


[System info]
Computer name: ********************
User name: *******
EA_PLATFORM: Windows on X86
OS name: Windows 7
OS version number: 6.1.7601
OS service pack: Service Pack 1
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 16
Processor revision: 515
Memory load: 56%
Total physical memory: 4095 Mb
Available physical memory: 1775 Mb
Total page file memory: 8188 Mb
Available page file memory: 4884 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 3669 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1500
App path: C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe
App version: 1.0.0.0

[Exception info]
date: 03-05-13
time: 14.39.13
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00598fb0 "C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe":0x0001:0x00197fb0

[Call stack]
C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe
0x00598fb0

C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe
0x005f0036


[Stack data]
0018cea0 | b8 1e 14 40 00 00 00 00 00 00 00 00 00 00 00 00 | ...@............ |
0018ceb0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cec0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018ced0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cee0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cef0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf00 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf10 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf20 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf30 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf40 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf50 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf60 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf70 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cf80 | 00 00 00 00 00 00 00 00 00 00 00 00 34 fd ff ff | ............4... |
0018cf90 | e4 02 00 00 34 fd ff ff cc 02 00 00 19 00 00 00 | ....4........... |
0018cfa0 | 00 00 00 00 a5 8f 59 00<34>0d 1b 04 f8 0c 1b 04 | ......Y.4....... |
0018cfb0 | a8 6a 1b 04 9c e8 18 00 01 00 00 00 00 00 00 00 | .j.............. |
0018cfc0 | 78 76 3d 06 00 00 00 00 00 00 00 00 cc d2 18 00 | xv=............. |
0018cfd0 | 70 d2 18 00 c0 00 00 00 c4 00 1a 02 10 0f a5 09 | p............... |
0018cfe0 | 10 0f a5 09 c4 d2 18 00 78 d2 18 00 b8 d2 18 00 | ........x....... |
0018cff0 | 00 00 00 00 bc 00 00 00 00 d0 18 00 08 02 00 00 | ................ |
0018d000 | 43 00 3a 00 5c 00 57 00 69 00 6e 00 64 00 6f 00 | C.:.\.W.i.n.d.o. |
0018d010 | 77 00 73 00 7c 79 05 01 7c 79 05 01 7e 79 05 01 | w.s.|y..|y..~y.. |
0018d020 | 53 00 5c 00 78 00 38 00 36 00 5f 00 6d 00 69 00 | S.\.x.8.6._.m.i. |
0018d030 | 44 d0 18 00 4d d0 18 00 44 d1 18 00 74 00 2e 00 | D...M...D...t... |
0018d040 | 44 d0 18 00 32 35 37 34 35 37 37 36 36 00 74 00 | D...257457766.t. |
0018d050 | 5f 00 31 00 66 00 63 00 38 00 62 00 33 00 62 00 | _.1.f.c.8.b.3.b. |
0018d060 | 39 00 61 00 31 00 65 00 31 00 38 00 65 00 33 00 | 9.a.1.e.1.8.e.3. |
0018d070 | 62 00 5f 00 39 00 2e 00 30 00 2e 00 33 00 30 00 | b._.9...0...3.0. |
0018d080 | 37 00 32 00 39 00 2e 00 36 00 31 00 36 00 31 00 | 7.2.9...6.1.6.1. |
0018d090 | 5f 00 6e 00 6f 00 6e 00 65 00 5f 00 35 00 30 00 | _.n.o.n.e._.5.0. |
0018d0a0 | 39 00 33 00 34 00 66 00 32 00 65 00 62 00 63 00 | 9.3.4.f.2.e.b.c. |

[Instruction data]
00598f30 => DLL not found, no disassembly.

[Registers]
eip: 00598fb0
eax: 00000000
ebx: 00c6676e
ecx: 00000000
edx: 00c67528
esi: 00000001
edi: 00000000
ebp: 063d7678
efl: 00010246
esp: 0018cfa8

[Modules]
base 0x00400000 size 0x00ccc000 entry 0x010ca830 "SimCity.exe" "C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe
base 0x77c60000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll
base 0x77020000 size 0x00110000 entry 0x770332b3 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll
base 0x76fd0000 size 0x00047000 entry 0x76fd74b1 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll
base 0x754f0000 size 0x00057000 entry 0x75509ba6 "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll
base 0x77160000 size 0x00090000 entry 0x77176343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll
base 0x77270000 size 0x00100000 entry 0x7728b6ed "USER32.dll" "C:\Windows\syswow64\USER32.dll
base 0x75a10000 size 0x000a0000 entry 0x75a249e5 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll
base 0x75960000 size 0x000ac000 entry 0x7596a472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll
base 0x75da0000 size 0x00019000 entry 0x75da4975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll
base 0x753a0000 size 0x000f0000 entry 0x753b0569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll
base 0x75340000 size 0x00060000 entry 0x7535a3b3 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll
base 0x75330000 size 0x0000c000 entry 0x753310e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll
base 0x75d90000 size 0x0000a000 entry 0x75d936a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll
base 0x75ab0000 size 0x0009d000 entry 0x75ae3fd7 "USP10.dll" "C:\Windows\syswow64\USP10.dll
base 0x75ef0000 size 0x00060000 entry 0x75f0158f "IMM32.DLL" "C:\Windows\system32\IMM32.DLL
base 0x76f00000 size 0x000cc000 entry 0x76f0168b "MSCTF.dll" "C:\Windows\syswow64\MSCTF.dll
base 0x40000000 size 0x0010d000 entry 0x4005a338 "Activation.dll" "C:\PROGRA~2\ORIGIN~1\SimCity\SimCity\Core\Activation.dll
base 0x75490000 size 0x00035000 entry 0x7549145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll
base 0x75e50000 size 0x00006000 entry 0x75e51782 "NSI.dll" "C:\Windows\syswow64\NSI.dll
base 0x74e50000 size 0x00058000 entry 0x74e513b4 "WINHTTP.dll" "C:\Windows\system32\WINHTTP.dll
base 0x74e00000 size 0x0004f000 entry 0x74e01452 "webio.dll" "C:\Windows\system32\webio.dll
base 0x75f50000 size 0x00c4a000 entry 0x75fd1621 "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll
base 0x75680000 size 0x0015c000 entry 0x756cba3d "ole32.dll" "C:\Windows\syswow64\ole32.dll
base 0x757e0000 size 0x0008f000 entry 0x757e3fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll
base 0x74f40000 size 0x0001c000 entry 0x74f4a431 "IPHLPAPI.DLL" "C:\Windows\system32\IPHLPAPI.DLL
base 0x74f30000 size 0x00007000 entry 0x74f3128d "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL
base 0x74db0000 size 0x0000b000 entry 0x74db1992 "profapi.dll" "C:\Windows\system32\profapi.dll
base 0x75180000 size 0x00021000 entry 0x7518145e "ntmarta.dll" "C:\Windows\system32\ntmarta.dll
base 0x77220000 size 0x00045000 entry 0x772211e1 "WLDAP32.dll" "C:\Windows\syswow64\WLDAP32.dll
base 0x720d0000 size 0x00080000 entry 0x720e37c9 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll
base 0x75dc0000 size 0x00083000 entry 0x75dc23d2 "CLBCatQ.DLL" "C:\Windows\syswow64\CLBCatQ.DLL
base 0x74de0000 size 0x00016000 entry 0x74de2dc3 "CRYPTSP.dll" "C:\Windows\system32\CRYPTSP.dll
base 0x74d70000 size 0x0003b000 entry 0x74d7128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll
base 0x73a60000 size 0x0000e000 entry 0x73a61235 "RpcRtRemote.dll" "C:\Windows\system32\RpcRtRemote.dll
base 0x73e80000 size 0x00008000 entry 0x73e834d3 "credssp.dll" "C:\Windows\system32\credssp.dll
base 0x74320000 size 0x0003c000 entry 0x7432145d "mswsock.dll" "C:\Windows\system32\mswsock.dll
base 0x74260000 size 0x00005000 entry 0x742615df "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll
base 0x74190000 size 0x00006000 entry 0x74191673 "wship6.dll" "C:\Windows\System32\wship6.dll
base 0x74110000 size 0x00044000 entry 0x741263f9 "DNSAPI.dll" "C:\Windows\system32\DNSAPI.dll
base 0x16080000 size 0x00025000 entry 0x1608525c "mdnsNSP.dll" "C:\Program Files (x86)\Bonjour\mdnsNSP.dll
base 0x73db0000 size 0x00024000 entry 0x73db85f6 "WLIDNSP.DLL" "C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
base 0x75550000 size 0x00005000 entry 0x75551438 "PSAPI.DLL" "C:\Windows\syswow64\PSAPI.DLL
base 0x73da0000 size 0x00006000 entry 0x73da14b2 "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll
base 0x73b70000 size 0x00038000 entry 0x73b7990e "fwpuclnt.dll" "C:\Windows\System32\fwpuclnt.dll
base 0x725c0000 size 0x0003a000 entry 0x725c23ed "schannel.dll" "C:\Windows\SysWOW64\schannel.dll
base 0x75560000 size 0x0011e000 entry 0x7556158a "CRYPT32.dll" "C:\Windows\syswow64\CRYPT32.dll
base 0x75ee0000 size 0x0000c000 entry 0x75ee238e "MSASN1.dll" "C:\Windows\syswow64\MSASN1.dll
base 0x73ee0000 size 0x00008000 entry 0x73ee10e9 "secur32.dll" "C:\Windows\system32\secur32.dll
base 0x72490000 size 0x00038000 entry 0x72491489 "ncrypt.dll" "C:\Windows\system32\ncrypt.dll
base 0x72470000 size 0x00017000 entry 0x724735fa "bcrypt.dll" "C:\Windows\system32\bcrypt.dll
base 0x727d0000 size 0x0003d000 entry 0x727d10f5 "bcryptprimitives.dll" "C:\Windows\SysWOW64\bcryptprimitives.dll
base 0x74dc0000 size 0x00017000 entry 0x74dc1c9d "USERENV.dll" "C:\Windows\system32\USERENV.dll
base 0x73200000 size 0x00016000 entry 0x73202061 "GPAPI.dll" "C:\Windows\system32\GPAPI.dll
base 0x739b0000 size 0x000a3000 entry 0x739d2d40 "MSVCR90.dll" "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
base 0x713c0000 size 0x001c3000 entry 0x713c1a45 "d3d9.dll" "C:\Windows\system32\d3d9.dll
base 0x75210000 size 0x00009000 entry 0x75211220 "VERSION.dll" "C:\Windows\system32\VERSION.dll
base 0x73660000 size 0x00006000 entry 0x736611f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll
base 0x73fc0000 size 0x00013000 entry 0x73fc1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll
base 0x6b230000 size 0x001ff000 entry 0x6b3eec0d "d3dx9_43.dll" "C:\Program Files (x86)\Origin Games\SimCity\SimCity\d3dx9_43.dll
base 0x74d40000 size 0x00011000 entry 0x74d41300 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll
base 0x74790000 size 0x00009000 entry 0x747915a6 "netutils.dll" "C:\Windows\system32\netutils.dll
base 0x74360000 size 0x00019000 entry 0x74361319 "srvcli.dll" "C:\Windows\system32\srvcli.dll
base 0x74310000 size 0x0000f000 entry 0x743112a1 "wkscli.dll" "C:\Windows\system32\wkscli.dll
base 0x75b50000 size 0x0011b000 entry 0x75b51735 "WININET.dll" "C:\Windows\syswow64\WININET.dll
base 0x77c30000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\Windows\syswow64\Normaliz.dll
base 0x76d40000 size 0x001b9000 entry 0x76e55251 "iertutil.dll" "C:\Windows\syswow64\iertutil.dll
base 0x75c70000 size 0x00111000 entry 0x75c71b29 "urlmon.dll" "C:\Windows\syswow64\urlmon.dll
base 0x724d0000 size 0x000eb000 entry 0x724d13ce "dbghelp.dll" "C:\Windows\system32\dbghelp.dll
base 0x73ea0000 size 0x00032000 entry 0x73ea37f1 "WINMM.dll" "C:\Windows\system32\WINMM.dll
base 0x02b60000 size 0x00016000 entry 0x02b6801f "xinput1_3.dll" "C:\Windows\system32\xinput1_3.dll
base 0x76ba0000 size 0x0019d000 entry 0x76ba17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll
base 0x77130000 size 0x00027000 entry 0x771358b9 "CFGMGR32.dll" "C:\Windows\syswow64\CFGMGR32.dll
base 0x754d0000 size 0x00012000 entry 0x754d1441 "DEVOBJ.dll" "C:\Windows\syswow64\DEVOBJ.dll
base 0x73180000 size 0x00076000 entry 0x7318760e "FirewallAPI.dll" "C:\Windows\SysWOW64\FirewallAPI.dll
base 0x73280000 size 0x00052000 entry 0x732814be "rasapi32.dll" "C:\Windows\system32\rasapi32.dll
base 0x73550000 size 0x00015000 entry 0x735512de "rasman.dll" "C:\Windows\system32\rasman.dll
base 0x77370000 size 0x0002d000 entry 0x7737296d "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll
base 0x66f50000 size 0x00207000 entry 0x6713c09b "D3DCompiler_43.DLL" "C:\Program Files (x86)\Origin Games\SimCity\SimCity\D3DCompiler_43.DLL
base 0x69b10000 size 0x00e59000 entry 0x6a169bd0 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll
base 0x73540000 size 0x00008000 entry 0x735411d0 "netbios.dll" "C:\Windows\system32\netbios.dll
base 0x71e20000 size 0x0019e000 entry 0x71e4e6b5 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
base 0x750d0000 size 0x0000d000 entry 0x750d1326 "rtutils.dll" "C:\Windows\system32\rtutils.dll
base 0x73530000 size 0x00006000 entry 0x7353125a "sensapi.dll" "C:\Windows\system32\sensapi.dll
base 0x734f0000 size 0x00025000 entry 0x734f2b71 "powrprof.dll" "C:\Windows\system32\powrprof.dll
base 0x10000000 size 0x00127000 entry 0x100b2698 "nvSCPAPI.dll" "C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
base 0x5f8b0000 size 0x00289000 entry 0x5fa518d3 "nvapi.dll" "C:\Windows\system32\nvapi.dll
base 0x733e0000 size 0x00039000 entry 0x733ee2de "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll
base 0x732e0000 size 0x000f5000 entry 0x732f0d9e "PROPSYS.dll" "C:\Windows\System32\PROPSYS.dll
base 0x6f3c0000 size 0x00072000 entry 0x6f3c1576 "dsound.dll" "C:\Windows\System32\dsound.dll
base 0x6fe80000 size 0x00036000 entry 0x6fe89dae "AUDIOSES.DLL" "C:\Windows\system32\AUDIOSES.DLL
base 0x72c80000 size 0x00007000 entry 0x72c810c0 "avrt.dll" "C:\Windows\system32\avrt.dll
base 0x636f0000 size 0x00931000 entry 0x63e596a7 "EAWebKit.dll" "C:\Program Files (x86)\Origin Games\SimCity\SimCity\EAWebKit.dll
base 0x73fe0000 size 0x0008e000 entry 0x74019dc7 "MSVCP90.dll" "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll

[Register memory]
ebx 00c66760 | <00>00 | .. |
00c66770 | 53 00 43 00 55 00 70 00 64 00 61 00 74 00 65 00 | S.C.U.p.d.a.t.e. |
00c66780 | 2e 00 65 00 78 00 65 00 00 00 00 00 53 00 | ..e.x.e.....S. |
edx 00c67520 | <80>62 46 00 80 12 ba 00 | .bF..... |
00c67530 | a0 33 41 00 f0 35 41 00 d0 39 41 00 80 1b 41 00 | .3A..5A..9A...A. |
00c67540 | c0 36 41 00 50 37 41 00 | .6A.P7A. |
ebp 063d7670 | <ec>c5 c8 00 d8 c5 c8 00 | ........ |
063d7680 | d0 c5 c8 00 01 00 00 00 00 00 d1 0f 08 50 d1 0f | .............P.. |
063d7690 | 08 60 d1 0f 08 70 d1 0f | .`...p.. |

[Extra]

***

 

Lookout
fluffypuffin
Posts: 10
Registered: ‎02-28-2013

Re: Game crashes on launch. No other message.

It has nothing to do with the graphics card. I played the game fine for 5 hours last night and today I have the issue.

Lookout
torquentine
Posts: 10
Registered: ‎03-05-2013

Re: Game crashes on launch. No other message.

Checked back in after a horrible night filled with uninstalling, redownloading, reinstalling, repatching. It seems that the problem is still going on for me. Has the crash been addressed by EA yet? I've grown tired of waiting for a proper response to this issue from EA.

Keeper
naamuu
Posts: 3
Registered: ‎03-05-2013

Re: Game crashes on launch. No other message.

the only official message so far was the filler, useless type of crap that is "install updates for drivers, etc"

not really addressing the real issue at all yet

Lookout
torquentine
Posts: 10
Registered: ‎03-05-2013

Re: Game crashes on launch. No other message.

That's a bummer. No emergency updates, hot fixes, or patches. Are they just ignoring our problem?

Keeper
cckeepsakes
Posts: 3
Registered: ‎02-27-2013

Re: Game crashes on launch. No other message.

[ Edited ]

I have the same thing on mine, Vista box

Updated drivers, dxdiag, clean boot, all tried and nothing helped

 

Walked through everything with an online chat rep, no resolution

 

[Build info]
Application: SimCity
AppVersion: 254936202
Description: PL 724886
Build: Release

SessionID: 257963839:1852787f5304
Channel: 38

[System info]
Computer name: Cat-PC
User name: Clean
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.0.6002
OS service pack: Service Pack 2
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 3851
Memory load: 38%
Total physical memory: 2813 Mb
Available physical memory: 1735 Mb
Total page file memory: 5836 Mb
Available page file memory: 4641 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 1666 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1500
App path: C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
App version: 1.0.0.0

[Exception info]
date: 03-05-13
time: 18.37.21
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x009db06e "C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe":0x0001:0x005da06e

[Call stack]
C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x009db06e

C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x00cad608

C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x00cad5ec

C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x00cad5dc

C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x00cad5d4

C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
0x00cad5d0


[Stack data]
0012d750 | 00 00 00 00 00 00 80 3f 00 00 00 00 00 00 00 00 | .......?........ |
0012d760 | 00 00 00 00 00 00 80 3f 00 00 00 00 00 00 00 00 | .......?........ |
0012d770 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d780 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d790 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7c0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7d0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7e0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d7f0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d800 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d810 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d820 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d830 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d840 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012d850 | 00 00 00 00<d8>1a df 10 00 00 00 00 5a 41 9e 00 | ............ZA.. |
0012d860 | 01 00 00 00 28 b3 5e 06 28 b3 5e 06 88 da 12 00 | ....(.^.(.^..... |
0012d870 | 00 00 00 00 00 00 00 00 28 b3 5e 06 0c 25 9e 00 | ........(.^..%.. |
0012d880 | ff ff ff ff ff ff ff ff 9e d8 12 00 28 b3 5e 06 | ............(.^. |
0012d890 | 88 da 12 00 02 00 00 00 b0 c9 ff 03 28 da 00 00 | ............(... |
0012d8a0 | 50 3c ba 00 00 00 00 00 e0 56 65 00 f5 56 65 00 | P<.......Ve..Ve. |
0012d8b0 | 28 d9 12 00 58 34 05 04 f0 06 ff 03 88 da 12 00 | (...X4.......... |
0012d8c0 | 02 00 00 00 04 00 01 00 04 00 00 00 94 d8 12 00 | ................ |
0012d8d0 | 00 00 00 00 6f 90 9f 0f 00 00 00 00 e8 d8 12 01 | ....o........... |
0012d8e0 | 28 b3 5e 06 00 00 00 00 00 00 00 00 01 00 00 00 | (.^............. |
0012d8f0 | 6a 29 3c 00 8f 04 00 00 20 d9 12 00 76 29 3c 00 | j)<..... ...v)<. |
0012d900 | 01 00 00 00 00 00 00 00 b0 51 4d 77 a0 7f f8 76 | .........QMw...v |
0012d910 | 00 00 00 00 28 d9 12 00 62 d9 12 00 28 da 12 00 | ....(...b...(... |
0012d920 | 78 98 2b 04 28 d9 12 00 67 61 6d 65 3a 2f 2f 6c | x.+.(...game://l |
0012d930 | 6f 63 61 6c 68 6f 73 74 2f 72 65 73 6f 75 72 63 | ocalhost/resourc |
0012d940 | 65 2f 30 78 34 30 34 36 34 32 30 30 21 30 78 63 | e/0x40464200!0xc |
0012d950 | 62 37 34 31 34 33 63 2e 30 78 64 64 36 32 33 33 | b74143c.0xdd6233 |

[Instruction data]
009dafee => DLL not found, no disassembly. 

[Registers]
eip: 009db06e
eax: 009db060
ebx: 00000001
ecx: 00000000
edx: 00cacfc4
esi: 10df1adc
edi: 10df1ac8
ebp: 065eb328
efl: 00010202
esp: 0012d854

[Modules]
base 0x00400000 size 0x00aaa000 entry 0x00ea8830 "SimCity.exe"                                    "C:\Program Files\Origin Games\SimCity\SimCity\SimCity.exe
base 0x77470000 size 0x00128000 entry 0x00000000 "ntdll.dll"                                      "C:\Windows\system32\ntdll.dll
base 0x76ef0000 size 0x000dc000 entry 0x76f3b9f5 "kernel32.dll"                                   "C:\Windows\system32\kernel32.dll
base 0x75d80000 size 0x00059000 entry 0x75d9ba35 "SHLWAPI.dll"                                    "C:\Windows\system32\SHLWAPI.dll
base 0x762a0000 size 0x0004b000 entry 0x762af12a "GDI32.dll"                                      "C:\Windows\system32\GDI32.dll
base 0x77210000 size 0x0009d000 entry 0x77227a1d "USER32.dll"                                     "C:\Windows\system32\USER32.dll
base 0x77060000 size 0x000c6000 entry 0x770a0cc1 "ADVAPI32.dll"                                   "C:\Windows\system32\ADVAPI32.dll
base 0x77140000 size 0x000c3000 entry 0x771902eb "RPCRT4.dll"                                     "C:\Windows\system32\RPCRT4.dll
base 0x76e40000 size 0x000aa000 entry 0x76e49fae "msvcrt.dll"                                     "C:\Windows\system32\msvcrt.dll
base 0x75f30000 size 0x0001e000 entry 0x75f31378 "IMM32.DLL"                                      "C:\Windows\system32\IMM32.DLL
base 0x775b0000 size 0x000c8000 entry 0x775b169e "MSCTF.dll"                                      "C:\Windows\system32\MSCTF.dll
base 0x75f50000 size 0x00009000 entry 0x75f51303 "LPK.DLL"                                        "C:\Windows\system32\LPK.DLL
base 0x76220000 size 0x0007d000 entry 0x76229b1e "USP10.dll"                                      "C:\Windows\system32\USP10.dll
base 0x74a80000 size 0x0019e000 entry 0x74ab3681 "comctl32.dll"                                   "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
base 0x40000000 size 0x0010d000 entry 0x4005a338 "Activation.dll"                                 "C:\PROGRA~1\ORIGIN~1\SimCity\SimCity\Core\Activation.dll
base 0x762f0000 size 0x0002d000 entry 0x762f1434 "WS2_32.dll"                                     "C:\Windows\system32\WS2_32.dll
base 0x77130000 size 0x00006000 entry 0x771316b8 "NSI.dll"                                        "C:\Windows\system32\NSI.dll
base 0x73300000 size 0x00060000 entry 0x73301470 "WINHTTP.dll"                                    "C:\Windows\system32\WINHTTP.dll
base 0x76320000 size 0x00b11000 entry 0x76399105 "SHELL32.dll"                                    "C:\Windows\system32\SHELL32.dll
base 0x75de0000 size 0x00145000 entry 0x75e39558 "ole32.dll"                                      "C:\Windows\system32\ole32.dll
base 0x75cf0000 size 0x0008d000 entry 0x75cf3f45 "OLEAUT32.dll"                                   "C:\Windows\system32\OLEAUT32.dll
base 0x753b0000 size 0x00019000 entry 0x753b5b69 "IPHLPAPI.DLL"                                   "C:\Windows\system32\IPHLPAPI.DLL
base 0x75370000 size 0x00035000 entry 0x753741b9 "dhcpcsvc.DLL"                                   "C:\Windows\system32\dhcpcsvc.DLL
base 0x75610000 size 0x0002c000 entry 0x75613ec1 "DNSAPI.dll"                                     "C:\Windows\system32\DNSAPI.dll
base 0x759c0000 size 0x00014000 entry 0x759c1235 "Secur32.dll"                                    "C:\Windows\system32\Secur32.dll
base 0x75360000 size 0x00007000 entry 0x75362bf2 "WINNSI.DLL"                                     "C:\Windows\system32\WINNSI.DLL
base 0x75330000 size 0x00022000 entry 0x7533299e "dhcpcsvc6.DLL"                                  "C:\Windows\system32\dhcpcsvc6.DLL
base 0x759e0000 size 0x0001e000 entry 0x759e152d "USERENV.dll"                                    "C:\Windows\system32\USERENV.dll
base 0x74e40000 size 0x00021000 entry 0x74e42abe "NTMARTA.DLL"                                    "C:\Windows\system32\NTMARTA.DLL
base 0x77680000 size 0x00049000 entry 0x776811cd "WLDAP32.dll"                                    "C:\Windows\system32\WLDAP32.dll
base 0x75a90000 size 0x00007000 entry 0x75a9154b "PSAPI.DLL"                                      "C:\Windows\system32\PSAPI.DLL
base 0x755e0000 size 0x00011000 entry 0x755e1361 "SAMLIB.dll"                                     "C:\Windows\system32\SAMLIB.dll
base 0x74800000 size 0x0003f000 entry 0x7480eb31 "uxtheme.dll"                                    "C:\Windows\system32\uxtheme.dll
base 0x76fd0000 size 0x00084000 entry 0x76fd232e "CLBCatQ.DLL"                                    "C:\Windows\system32\CLBCatQ.DLL
base 0x74ed0000 size 0x0003b000 entry 0x74ed1346 "rsaenh.dll"                                     "C:\Windows\system32\rsaenh.dll
base 0x75150000 size 0x0003b000 entry 0x75151424 "mswsock.dll"                                    "C:\Windows\system32\mswsock.dll
base 0x74e00000 size 0x00005000 entry 0x74e01564 "wshtcpip.dll"                                   "C:\Windows\System32\wshtcpip.dll
base 0x751b0000 size 0x00005000 entry 0x751b1a60 "wship6.dll"                                     "C:\Windows\System32\wship6.dll
base 0x74c70000 size 0x0002d000 entry 0x74c716d1 "wintrust.dll"                                   "C:\Windows\system32\wintrust.dll
base 0x75450000 size 0x000f3000 entry 0x7545169d "CRYPT32.dll"                                    "C:\Windows\system32\CRYPT32.dll
base 0x755c0000 size 0x00012000 entry 0x755c3502 "MSASN1.dll"                                     "C:\Windows\system32\MSASN1.dll
base 0x772b0000 size 0x0002a000 entry 0x772b134c "imagehlp.dll"                                   "C:\Windows\system32\imagehlp.dll
base 0x74f40000 size 0x00047000 entry 0x74f41695 "schannel.dll"                                   "C:\Windows\system32\schannel.dll

base 0x75820000 size 0x00076000 entry 0x75824329 "NETAPI32.dll"                                   "C:\Windows\system32\NETAPI32.dll
base 0x74490000 size 0x0000f000 entry 0x7449800e "NLAapi.dll"                                     "C:\Windows\system32\NLAapi.dll
base 0x6fa10000 size 0x0000f000 entry 0x6fa1152e "napinsp.dll"                                    "C:\Windows\system32\napinsp.dll
base 0x6fa40000 size 0x00012000 entry 0x6fa4186e "pnrpnsp.dll"                                    "C:\Windows\system32\pnrpnsp.dll
base 0x6fa60000 size 0x00008000 entry 0x6fa613ea "winrnr.dll"                                     "C:\Windows\System32\winrnr.dll
base 0x6f7d0000 size 0x00021000 entry 0x6f7d4f16 "mdnsNSP.dll"                                    "C:\Program Files\Bonjour\mdnsNSP.dll
base 0x72e30000 size 0x00006000 entry 0x72e3150a "rasadhlp.dll"                                   "C:\Windows\system32\rasadhlp.dll
base 0x75260000 size 0x00007000 entry 0x75262e66 "credssp.dll"                                    "C:\Windows\system32\credssp.dll
base 0x6ab10000 size 0x00026000 entry 0x6ab1133a "dssenh.dll"                                     "C:\Windows\system32\dssenh.dll
base 0x752f0000 size 0x00035000 entry 0x752f1595 "ncrypt.dll"                                     "C:\Windows\system32\ncrypt.dll
base 0x752a0000 size 0x00045000 entry 0x752a112d "bcrypt.dll"                                     "C:\Windows\system32\bcrypt.dll
base 0x74e70000 size 0x00015000 entry 0x74e7155d "GPAPI.dll"                                      "C:\Windows\system32\GPAPI.dll
base 0x75410000 size 0x0003a000 entry 0x7543cad8 "slc.dll"                                        "C:\Windows\system32\slc.dll
base 0x6e5f0000 size 0x000a3000 entry 0x6e612d40 "MSVCR90.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
base 0x71b10000 size 0x001ba000 entry 0x71b536a9 "d3d9.dll"                                       "C:\Windows\system32\d3d9.dll

base 0x74e90000 size 0x00008000 entry 0x74e9122f "VERSION.dll"                                    "C:\Windows\system32\VERSION.dll
base 0x72f00000 size 0x00006000 entry 0x72f01210 "d3d8thk.dll"                                    "C:\Windows\system32\d3d8thk.dll
base 0x73b10000 size 0x0000c000 entry 0x73b11cbd "dwmapi.dll"                                     "C:\Windows\system32\dwmapi.dll
base 0x65060000 size 0x001ff000 entry 0x6521ec0d "d3dx9_43.dll"                                   "C:\Program Files\Origin Games\SimCity\SimCity\d3dx9_43.dll
base 0x76100000 size 0x0011b000 entry 0x76101735 "WININET.dll"                                    "C:\Windows\system32\WININET.dll
base 0x775a0000 size 0x00003000 entry 0x00000000 "Normaliz.dll"                                   "C:\Windows\system32\Normaliz.dll
base 0x75b30000 size 0x001b9000 entry 0x75c45251 "iertutil.dll"                                   "C:\Windows\system32\iertutil.dll
base 0x75f60000 size 0x00111000 entry 0x75f61b29 "urlmon.dll"                                     "C:\Windows\system32\urlmon.dll
base 0x6f190000 size 0x000dc000 entry 0x6f1913c1 "dbghelp.dll"                                    "C:\Windows\system32\dbghelp.dll
base 0x741e0000 size 0x00032000 entry 0x741e35c5 "WINMM.dll"                                      "C:\Windows\system32\WINMM.dll
base 0x741a0000 size 0x0003e000 entry 0x741a1665 "OLEACC.dll"                                     "C:\Windows\system32\OLEACC.dll
base 0x003c0000 size 0x00016000 entry 0x003c801f "xinput1_3.dll"                                  "C:\Windows\system32\xinput1_3.dll
base 0x772e0000 size 0x0018a000 entry 0x772e1796 "SETUPAPI.dll"                                   "C:\Windows\system32\SETUPAPI.dll
base 0x74d50000 size 0x00066000 entry 0x74d535a6 "FirewallAPI.dll"                                "C:\Windows\system32\FirewallAPI.dll
base 0x6c770000 size 0x0004a000 entry 0x6c772455 "rasapi32.dll"                                   "C:\Windows\system32\rasapi32.dll
base 0x74140000 size 0x00014000 entry 0x741446e9 "rasman.dll"                                     "C:\Windows\system32\rasman.dll
base 0x6c550000 size 0x00031000 entry 0x6c55142a "TAPI32.dll"                                     "C:\Windows\system32\TAPI32.dll
base 0x74d30000 size 0x0000c000 entry 0x74d31a9d "rtutils.dll"                                    "C:\Windows\system32\rtutils.dll
base 0x64890000 size 0x00207000 entry 0x64a7c09b "D3DCompiler_43.dll"                             "C:\Program Files\Origin Games\SimCity\SimCity\D3DCompiler_43.dll
base 0x70300000 size 0x00e6f000 entry 0x70968800 "nvd3dum.dll"                                    "C:\Windows\system32\nvd3dum.dll
base 0x718e0000 size 0x00006000 entry 0x718e1240 "sensapi.dll"                                    "C:\Windows\system32\sensapi.dll
base 0x74e20000 size 0x0001a000 entry 0x74e23d96 "powrprof.dll"                                   "C:\Windows\system32\powrprof.dll
base 0x10000000 size 0x0010a000 entry 0x100afa58 "nvSCPAPI.dll"                                   "C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
base 0x747a0000 size 0x00028000 entry 0x747a573a "MMDevApi.dll"                                   "C:\Windows\System32\MMDevApi.dll
base 0x751c0000 size 0x0000a000 entry 0x751c4ebe "WTSAPI32.dll"                                   "C:\Windows\system32\WTSAPI32.dll
base 0x75270000 size 0x00025000 entry 0x75279df9 "WINSTA.dll"                                     "C:\Windows\system32\WINSTA.dll
base 0x65660000 size 0x00070000 entry 0x656615a2 "dsound.dll"                                     "C:\Windows\system32\dsound.dll
base 0x74000000 size 0x00021000 entry 0x74008ec6 "AUDIOSES.DLL"                                   "C:\Windows\system32\AUDIOSES.DLL
base 0x73f60000 size 0x00066000 entry 0x73f6bee5 "audioeng.dll"                                   "C:\Windows\system32\audioeng.dll
base 0x74d40000 size 0x00007000 entry 0x74d41080 "AVRT.dll"                                       "C:\Windows\system32\AVRT.dll
base 0x63640000 size 0x00931000 entry 0x63da96a7 "EAWebKit.dll"                                   "C:\Program Files\Origin Games\SimCity\SimCity\EAWebKit.dll
base 0x6e6a0000 size 0x0008e000 entry 0x6e6d9dc7 "MSVCP90.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll

[Register memory]
eax 009db060 |<53>8b 5c 24 08 56 8b f1 8b 8e ac 00 00 00 8b 01 | S.\$.V.......... |
    009db070 | 8b 50 5c 53 ff d2 88 9e 14 01 00 00 5e 5b c2 04 | .P\S........^[.. |
edx 00cacfc0 |            <60>b0 9d 00 90 b0 9d 00 d0 b0 9d 00 |     `........... |
    00cacfd0 | 10 b1 9d 00 00 b2 9d 00 e0 b2 9d 00 b0 b3 9d 00 | ................ |
    00cacfe0 | 10 fd 41 00                                     | ..A.             |
esi 10df1ad0 |                                    <c4>cf ca 00 |             .... |
    10df1ae0 | c0 cf ca 00 bc cf ca 00 01 00 00 00 00 00 00 00 | ................ |
    10df1af0 | 00 00 00 00 30 00 78 00 90 7f d5 00             | ....0.x.....     |
edi 10df1ac0 |                        <d8>1a df 10 28 3e 2e 00 |         ....(>.. |
    10df1ad0 | 28 3e 2e 00 69 01 00 00 e0 cf ca 00 c4 cf ca 00 | (>..i........... |
    10df1ae0 | c0 cf ca 00 bc cf ca 00                         | ........         |
ebp 065eb320 |                        <10>d6 ca 00 08 d6 ca 00 |         ........ |
    065eb330 | ec d5 ca 00 dc d5 ca 00 d4 d5 ca 00 d0 d5 ca 00 | ................ |
    065eb340 | 01 00 00 00 d8 14 ff 03                         | ........         |

[Extra]

***

 

Keeper
gjhpub
Posts: 6
Registered: ‎03-05-2013

Re: Game crashes on launch. No other message.

Add me to the list who cannot get this game to run...

 

[Build info]
Application: SimCity
AppVersion: 257457766
Description: SL 726099
Build: Release


[System info]
Computer name: XXXXXXXX
User name: XXXXXX
EA_PLATFORM: Windows on X86
OS name: Windows 8
OS version number: 6.2.9200
OS service pack:
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 14857
Memory load: 22%
Total physical memory: 8136 Mb
Available physical memory: 6307 Mb
Total page file memory: 9160 Mb
Available page file memory: 6967 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 3683 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1500
App path: E:\Games\Origin Games\SimCity\SimCity\SimCity.exe
App version: 1.0.0.0

[Exception info]
date: 03-05-13
time: 20.00.53
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00598fb0 "E:\Games\Origin Games\SimCity\SimCity\SimCity.exe":0x0001:0x00197fb0

[Call stack]
E:\Games\Origin Games\SimCity\SimCity\SimCity.exe
0x00598fb0

E:\Games\Origin Games\SimCity\SimCity\SimCity.exe
0x005f0036

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770bb81c

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770bb509

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770b0412

C:\WINDOWS\SYSTEM32\ntdll.dll
0x77076c03

C:\WINDOWS\SYSTEM32\ntdll.dll
0x77076979

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770b2670

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770b8481

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770b446c

C:\WINDOWS\SYSTEM32\ntdll.dll
0x770b4471

C:\WINDOWS\SYSTEM32\KERNELBASE.dll
0x76c4c1d5

C:\WINDOWS\SYSTEM32\KERNELBASE.dll
0x76c4edc4

C:\WINDOWS\SYSTEM32\KERNELBASE.dll
0x76c50141


[Stack data]
0018cea0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018ceb0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018cec0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018ced0 | 00 00 00 00 00 00 25 01 90 5c da 04 00 00 00 00 | ......%..\...... |
0018cee0 | 00 00 00 00 00 00 00 00 37 22 d2 a3 90 5c da 04 | ........7"...\.. |
0018cef0 | 0a 00 13 00 d0 01 34 01 9c 00 88 00 54 97 88 00 | ......4.....T... |
0018cf00 | 40 1b 38 06 40 30 28 01 30 39 28 01 7c 79 05 01 | @.8.@0(.09(.|y.. |
0018cf10 | 0a 00 00 00 03 00 00 00 10 00 00 00 00 00 00 00 | ................ |
0018cf20 | 00 00 00 00 00 00 00 00 48 1b 38 06 e0 21 c4 05 | ........H.8..!.. |
0018cf30 | 49 d0 18 00 48 1b 38 06 64 25 40 00 48 1b 38 06 | I...H.8.d%@.H.8. |
0018cf40 | 40 d0 18 00 09 00 00 00 48 1b 38 06 7c 79 05 01 | @.......H.8.|y.. |
0018cf50 | 00 00 00 00 49 d0 18 00 09 00 00 00 40 d0 18 00 | ....I.......@... |
0018cf60 | e0 21 c4 05 09 00 00 00 09 00 00 00 cf 27 40 00 | .!...........'@. |
0018cf70 | 40 d0 18 00 0a 00 00 00 41 d0 18 00 40 d0 18 00 | @.......A...@... |
0018cf80 | 48 54 39 06 6e 67 c6 00 28 1c 41 00 40 d0 18 00 | HT9.ng..(.A.@... |
0018cf90 | 49 d0 18 00 00 00 00 00 e0 0c d1 03 46 8f 59 00 | I...........F.Y. |
0018cfa0 | a5 8f 59 00<1c>0d d1 03 e0 0c d1 03 d8 69 d1 03 | ..Y..........i.. |
0018cfb0 | 98 e8 18 00 5c 00 57 00 69 00 6e 00 48 54 39 06 | ....\.W.i.n.HT9. |
0018cfc0 | 53 00 5c 00 78 00 38 00 36 00 5f 00 6d 00 69 00 | S.\.x.8.6._.m.i. |
0018cfd0 | 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 2e 00 | c.r.o.s.o.f.t... |
0018cfe0 | 76 00 63 00 39 00 30 00 2e 00 63 00 72 00 74 00 | v.c.9.0...c.r.t. |
0018cff0 | 5f 00 31 00 66 00 63 00 38 00 62 00 33 00 62 00 | _.1.f.c.8.b.3.b. |
0018d000 | 39 00 61 00 31 00 65 00 31 00 38 00 65 00 33 00 | 9.a.1.e.1.8.e.3. |
0018d010 | 7c 79 05 01 7c 79 05 01 7e 79 05 01 33 00 30 00 | |y..|y..~y..3.0. |
0018d020 | 37 00 32 00 39 00 2e 00 36 00 38 00 40 d0 18 00 | 7.2.9...6.8.@... |
0018d030 | 49 d0 18 00 40 d1 18 00 65 00 5f 00 40 d0 18 00 | I...@...e._.@... |
0018d040 | 32 35 37 34 35 37 37 36 36 00 63 00 62 00 63 00 | 257457766.c.b.c. |
0018d050 | 62 00 37 00 30 00 36 00 65 00 35 00 00 00 00 00 | b.7.0.6.e.5..... |
0018d060 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0018d070 | 00 00 00 00 34 00 36 00 7e 3c 0a 77 36 00 38 00 | ....4.6.~<.w6.8. |
0018d080 | 46 3c 0a 77 7b 3c d2 a3 38 cd 18 00 d0 00 00 00 | F<.w{<..8....... |
0018d090 | 00 00 25 01 1b 00 00 00 23 39 c0 d4 fe ff ff ff | ..%.....#9...... |
0018d0a0 | 1c b8 0b 77 09 b5 0b 77 00 00 87 5f 00 10 93 00 | ...w...w..._.... |

[Instruction data]
00598f30 => DLL not found, no disassembly.

[Registers]
eip: 00598fb0
eax: 00000000
ebx: 00c6676e
ecx: 00000000
edx: 00c67528
esi: 00000001
edi: 00000000
ebp: 06395448
efl: 00010246
esp: 0018cfa4

[Modules]
base 0x00400000 size 0x00ccc000 entry 0x010ca830 "SimCity.exe" "E:\Games\Origin Games\SimCity\SimCity\SimCity.exe
base 0x77060000 size 0x00157000 entry 0x00000000 "ntdll.dll" "C:\WINDOWS\SYSTEM32\ntdll.dll
base 0x75b40000 size 0x00130000 entry 0x75b50005 "KERNEL32.DLL" "C:\WINDOWS\SYSTEM32\KERNEL32.DLL
base 0x76c40000 size 0x000a6000 entry 0x76c4c412 "KERNELBASE.dll" "C:\WINDOWS\SYSTEM32\KERNELBASE.dll
base 0x74790000 size 0x00040000 entry 0x747965ae "SHLWAPI.dll" "C:\WINDOWS\SYSTEM32\SHLWAPI.dll
base 0x74830000 size 0x00116000 entry 0x7483fb8e "USER32.dll" "C:\WINDOWS\SYSTEM32\USER32.dll
base 0x76b00000 size 0x000b1000 entry 0x76b0c265 "msvcrt.dll" "C:\WINDOWS\SYSTEM32\msvcrt.dll
base 0x75ef0000 size 0x000fd000 entry 0x75f3f5eb "GDI32.dll" "C:\WINDOWS\SYSTEM32\GDI32.dll
base 0x74700000 size 0x00020000 entry 0x74701005 "IMM32.DLL" "C:\WINDOWS\system32\IMM32.DLL
base 0x76ec0000 size 0x000dd000 entry 0x76ec10db "MSCTF.dll" "C:\WINDOWS\SYSTEM32\MSCTF.dll
base 0x74520000 size 0x00007000 entry 0x74521bf6 "nvStInit.dll" "C:\PROGRA~2\NVIDIA~1\3DVISI~1\nvStInit.dll
base 0x74820000 size 0x00006000 entry 0x74821005 "PSAPI.DLL" "C:\WINDOWS\SYSTEM32\PSAPI.DLL
base 0x76150000 size 0x000ae000 entry 0x76151005 "ADVAPI32.dll" "C:\WINDOWS\SYSTEM32\ADVAPI32.dll
base 0x74470000 size 0x000a3000 entry 0x74492d40 "MSVCR90.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCR90.dll
base 0x75eb0000 size 0x00034000 entry 0x75ebc9c9 "sechost.dll" "C:\WINDOWS\SYSTEM32\sechost.dll
base 0x76cf0000 size 0x000ac000 entry 0x76d204fd "RPCRT4.dll" "C:\WINDOWS\SYSTEM32\RPCRT4.dll
base 0x746d0000 size 0x0001c000 entry 0x746dac91 "SspiCli.dll" "C:\WINDOWS\SYSTEM32\SspiCli.dll
base 0x746c0000 size 0x00009000 entry 0x746c1005 "CRYPTBASE.dll" "C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
base 0x74660000 size 0x00051000 entry 0x74664955 "bcryptPrimitives.dll" "C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
base 0x40000000 size 0x0010d000 entry 0x4005a338 "Activation.dll" "E:\Games\ORIGIN~1\SimCity\SimCity\Core\Activation.dll
base 0x76940000 size 0x00050000 entry 0x769410b1 "WS2_32.dll" "C:\WINDOWS\SYSTEM32\WS2_32.dll
base 0x732c0000 size 0x00082000 entry 0x732c10e7 "WINHTTP.dll" "C:\WINDOWS\SYSTEM32\WINHTTP.dll
base 0x74950000 size 0x010c6000 entry 0x74954d2f "SHELL32.dll" "C:\WINDOWS\SYSTEM32\SHELL32.dll
base 0x76da0000 size 0x00119000 entry 0x76da10f0 "ole32.dll" "C:\WINDOWS\SYSTEM32\ole32.dll
base 0x76620000 size 0x0008b000 entry 0x766241fe "OLEAUT32.dll" "C:\WINDOWS\SYSTEM32\OLEAUT32.dll
base 0x73a70000 size 0x00020000 entry 0x73a74d19 "IPHLPAPI.DLL" "C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
base 0x76930000 size 0x00008000 entry 0x76931520 "NSI.dll" "C:\WINDOWS\SYSTEM32\NSI.dll
base 0x76010000 size 0x00136000 entry 0x76013912 "combase.dll" "C:\WINDOWS\SYSTEM32\combase.dll
base 0x73a60000 size 0x00008000 entry 0x73a6112d "WINNSI.DLL" "C:\WINDOWS\SYSTEM32\WINNSI.DLL
base 0x73fb0000 size 0x00075000 entry 0x73fb10b1 "SHCORE.dll" "C:\WINDOWS\SYSTEM32\SHCORE.dll
base 0x73f90000 size 0x00011000 entry 0x73f94491 "profapi.dll" "C:\WINDOWS\SYSTEM32\profapi.dll
base 0x73ed0000 size 0x00026000 entry 0x73ed589e "ntmarta.dll" "C:\WINDOWS\SYSTEM32\ntmarta.dll
base 0x73170000 size 0x00088000 entry 0x73177c79 "uxtheme.dll" "C:\WINDOWS\system32\uxtheme.dll
base 0x768b0000 size 0x00074000 entry 0x768b4b8e "clbcatq.dll" "C:\WINDOWS\SYSTEM32\clbcatq.dll
base 0x73590000 size 0x0001a000 entry 0x73591991 "CRYPTSP.dll" "C:\WINDOWS\SYSTEM32\CRYPTSP.dll
base 0x73550000 size 0x0003e000 entry 0x735514ae "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll
base 0x72bc0000 size 0x00068000 entry 0x72bc10b1 "webio.dll" "C:\WINDOWS\SYSTEM32\webio.dll
base 0x737e0000 size 0x00075000 entry 0x737e9301 "DNSAPI.dll" "C:\WINDOWS\SYSTEM32\DNSAPI.dll
base 0x73e80000 size 0x0004a000 entry 0x73e810a1 "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll
base 0x737b0000 size 0x00021000 entry 0x737b4f16 "mdnsNSP.dll" "C:\Program Files (x86)\Bonjour\mdnsNSP.dll
base 0x73650000 size 0x00007000 entry 0x736513ea "rasadhlp.dll" "C:\Windows\System32\rasadhlp.dll
base 0x73610000 size 0x0003f000 entry 0x73619ee6 "fwpuclnt.dll" "C:\WINDOWS\System32\fwpuclnt.dll
base 0x730d0000 size 0x00054000 entry 0x730df6ea "schannel.dll" "C:\WINDOWS\SYSTEM32\schannel.dll
base 0x76720000 size 0x00188000 entry 0x7672109d "CRYPT32.dll" "C:\WINDOWS\SYSTEM32\CRYPT32.dll
base 0x76700000 size 0x00012000 entry 0x767022b2 "MSASN1.dll" "C:\WINDOWS\SYSTEM32\MSASN1.dll
base 0x730a0000 size 0x0001d000 entry 0x730a10e0 "gpapi.dll" "C:\WINDOWS\SYSTEM32\gpapi.dll
base 0x72c50000 size 0x00019000 entry 0x72c5105e "ncrypt.dll" "C:\WINDOWS\SYSTEM32\ncrypt.dll
base 0x72c30000 size 0x0001a000 entry 0x72c37720 "bcrypt.dll" "C:\WINDOWS\SYSTEM32\bcrypt.dll
base 0x72b90000 size 0x00027000 entry 0x72ba4f5f "NTASN1.dll" "C:\WINDOWS\SYSTEM32\NTASN1.dll
base 0x72d60000 size 0x00015000 entry 0x72d6d32d "ncryptsslp.dll" "C:\WINDOWS\system32\ncryptsslp.dll
base 0x63990000 size 0x001b5000 entry 0x639d01a9 "d3d9.dll" "C:\WINDOWS\SYSTEM32\d3d9.dll
base 0x74450000 size 0x00008000 entry 0x744510c5 "VERSION.dll" "C:\WINDOWS\SYSTEM32\VERSION.dll
base 0x73150000 size 0x00019000 entry 0x73151690 "dwmapi.dll" "C:\WINDOWS\SYSTEM32\dwmapi.dll
base 0x60450000 size 0x001ff000 entry 0x6060ec0d "d3dx9_43.dll" "E:\Games\Origin Games\SimCity\SimCity\d3dx9_43.dll
base 0x67840000 size 0x00012000 entry 0x67841180 "NETAPI32.dll" "C:\WINDOWS\SYSTEM32\NETAPI32.dll
base 0x6e1e0000 size 0x0000b000 entry 0x6e1e1520 "netutils.dll" "C:\WINDOWS\SYSTEM32\netutils.dll
base 0x6e350000 size 0x0001c000 entry 0x6e3513e0 "srvcli.dll" "C:\WINDOWS\SYSTEM32\srvcli.dll
base 0x67830000 size 0x00010000 entry 0x67831176 "wkscli.dll" "C:\WINDOWS\SYSTEM32\wkscli.dll
base 0x763d0000 size 0x001b9000 entry 0x763d1072 "WININET.dll" "C:\WINDOWS\SYSTEM32\WININET.dll
base 0x76200000 size 0x001a1000 entry 0x7632352a "iertutil.dll" "C:\WINDOWS\SYSTEM32\iertutil.dll
base 0x6a740000 size 0x00129000 entry 0x6a7a93ea "dbghelp.dll" "C:\WINDOWS\SYSTEM32\dbghelp.dll
base 0x763b0000 size 0x00014000 entry 0x00000000 "USP10.dll" "C:\WINDOWS\SYSTEM32\USP10.dll
base 0x74060000 size 0x00021000 entry 0x740636ba "WINMM.dll" "C:\WINDOWS\SYSTEM32\WINMM.dll
base 0x74030000 size 0x0002a000 entry 0x7403127a "WINMMBASE.dll" "C:\WINDOWS\SYSTEM32\WINMMBASE.dll
base 0x01220000 size 0x00016000 entry 0x0122801f "xinput1_3.dll" "C:\WINDOWS\SYSTEM32\xinput1_3.dll
base 0x75c70000 size 0x001af000 entry 0x75c710d4 "SETUPAPI.dll" "C:\WINDOWS\SYSTEM32\SETUPAPI.dll
base 0x747d0000 size 0x00046000 entry 0x747d11f1 "CFGMGR32.dll" "C:\WINDOWS\SYSTEM32\CFGMGR32.dll
base 0x75ff0000 size 0x0001e000 entry 0x75ff113e "DEVOBJ.dll" "C:\WINDOWS\SYSTEM32\DEVOBJ.dll
base 0x728d0000 size 0x0008a000 entry 0x728dd2ea "FirewallAPI.dll" "C:\Windows\SYSTEM32\FirewallAPI.dll
base 0x61cc0000 size 0x00054000 entry 0x61cc135e "rasapi32.dll" "C:\WINDOWS\SYSTEM32\rasapi32.dll
base 0x672d0000 size 0x00016000 entry 0x672d11ae "rasman.dll" "C:\WINDOWS\SYSTEM32\rasman.dll
base 0x766b0000 size 0x00043000 entry 0x766b268e "WINTRUST.dll" "C:\WINDOWS\SYSTEM32\WINTRUST.dll
base 0x60240000 size 0x00207000 entry 0x6042c09b "D3DCompiler_43.DLL" "E:\Games\Origin Games\SimCity\SimCity\D3DCompiler_43.DLL
base 0x62560000 size 0x00eae000 entry 0x62bf8220 "nvd3dum.dll" "C:\WINDOWS\SYSTEM32\nvd3dum.dll
base 0x675e0000 size 0x00008000 entry 0x675e26b9 "netbios.dll" "C:\WINDOWS\SYSTEM32\netbios.dll
base 0x67700000 size 0x00009000 entry 0x67701030 "Secur32.dll" "C:\WINDOWS\SYSTEM32\Secur32.dll
base 0x72ea0000 size 0x001f7000 entry 0x72f1dc35 "comctl32.dll" "C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\comctl32.dll
base 0x6a220000 size 0x0003f000 entry 0x6a222a1a "powrprof.dll" "C:\WINDOWS\SYSTEM32\powrprof.dll
base 0x10000000 size 0x000eb000 entry 0x10096a48 "nvSCPAPI.dll" "C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
base 0x69e60000 size 0x0005c000 entry 0x69e6bead "dxgi.dll" "C:\WINDOWS\SYSTEM32\dxgi.dll
base 0x72250000 size 0x00273000 entry 0x723de5b3 "nvapi.dll" "C:\WINDOWS\SYSTEM32\nvapi.dll
base 0x72ad0000 size 0x0004d000 entry 0x72ae1bd9 "MMDevApi.dll" "C:\WINDOWS\System32\MMDevApi.dll
base 0x601b0000 size 0x00084000 entry 0x601b1682 "dsound.dll" "C:\WINDOWS\System32\dsound.dll
base 0x6a260000 size 0x00054000 entry 0x6a2679e2 "AUDIOSES.DLL" "C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
base 0x72230000 size 0x00008000 entry 0x72231010 "avrt.dll" "C:\WINDOWS\SYSTEM32\avrt.dll
base 0x5f870000 size 0x00931000 entry 0x5ffd96a7 "EAWebKit.dll" "E:\Games\Origin Games\SimCity\SimCity\EAWebKit.dll
base 0x5f7e0000 size 0x0008e000 entry 0x5f819dc7 "MSVCP90.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCP90.dll

[Register memory]
ebx 00c66760 | <00>00 | .. |
00c66770 | 53 00 43 00 55 00 70 00 64 00 61 00 74 00 65 00 | S.C.U.p.d.a.t.e. |
00c66780 | 2e 00 65 00 78 00 65 00 00 00 00 00 53 00 | ..e.x.e.....S. |
edx 00c67520 | <80>62 46 00 80 12 ba 00 | .bF..... |
00c67530 | a0 33 41 00 f0 35 41 00 d0 39 41 00 80 1b 41 00 | .3A..5A..9A...A. |
00c67540 | c0 36 41 00 50 37 41 00 | .6A.P7A. |
ebp 06395440 | <ec>c5 c8 00 d8 c5 c8 00 | ........ |
06395450 | d0 c5 c8 00 01 00 00 00 00 00 02 84 00 00 00 00 | ................ |
06395460 | 00 00 00 00 00 00 00 00 | ........ |

[Extra]

***

 

Keeper
hockeyfannc
Posts: 4
Registered: ‎03-04-2013

Re: Game crashes on launch. No other message.

Could EADavid check to see if there is anything to do with the 4 CPU configuration? I have a ATI/AMD video card (HD6870) Fully updated drivers. I am running Windows 7 64bit. I am running 4GB or 1333 DDR3 Ram I am running an Athlon II X4 which shows up in the device manager as 4 CPU's. Here is the error report I am seeing. I have reinstalled Direct X from the install and from the Microsoft website. I have talked to tech support for 2 hours last night. I attempted to create a new account to try toinstall the game, and still had the same issue. Every other game I have works... from WoW, to Civ5 to anythig new and old on Steam. We need answers!

 

[System info]
User name: OriginTemp EA_PLATFORM: Windows on X86 OS name: Windows 7 OS version number: 6.1.7600 OS service pack: Debugger present: no CPU count: 4 Processor type: x86 Processor level: 16 Processor revision: 1282 Memory load: 37% Total physical memory: 4095 Mb Available physical memory: 2565 Mb Total page file memory: 8188 Mb Available page file memory: 6253 Mb Total virtual memory: 4095 Mb Free virtual memory: 3599 Mb [Application info] Language: C++ Compiler: Microsoft Visual C++ compiler, version 1500 App path: C:\Program Files (x86)\Origin Games\SimCity\SimCity\SimCity.exe App version: 1.0.0.0 [Exception info] date: 03-05-13 time: 04.58.18 type: ACCESS_VIOLATION reading address 0x00000114 address: 0x048803aa "C:\Windows\system32\D3DGear.dll":0x0001:0x0000f3aa [Call stack] C:\Windows\system32\D3DGear.dll 0x048803aa C:\Windows\system32\D3DGear.dll 0x0490ef36 C:\Windows\system32\D3DGear.dll 0x0490e5b3
Lookout
jandea
Posts: 10
Registered: ‎03-04-2013

Re: Game crashes on launch. No other message.

I have to go, but I think I found a clue:

 

http://answers.microsoft.com/en-us/windowslive/forum/messenger-wlinstall/side-by-side-configuration-...

 

I think we're all missing a VC++ file: x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161*


You can see it referenced in the stack data (from my previous comment) and the last DLL under [modules]: 

 

base 0x73fe0000 size 0x0008e000 entry 0x74019dc7 "MSVCP90.dll" "C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll

 

And that particular version (the underlined part above, i.e., 6161) does not exist on my system. It a DLL from one of the VC++ redistributables. 

 

I hope that helps somebody. I'll be looking at this later and will report back.