Re: Resetting Password

by sparterry
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Resetting Password

★★★ Newbie

I have forgotten the answer to my security question which is preventing me changing my password now. I suspect someone has got access to my account as funds were used in world 101 that I no longer play in. I logged in today to find that the CP capacity had been upgraded 3 times for 7 days 200cp. I would never have done this as I am finished with this world. I just happened to login there when Tiberium3 seemed to have crashed momentarily.

 

Please advise on how I can reset my security question and ultimately my password.

 

Regards

Colin McClung

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Accepted Solution

Re: Resetting Password

Community Manager (retired)

@Jock1995 for all account related requests, please get in contact with one of our Game Advisor: http://help.ea.com/en/contact-us/new/?product=command-and-conquer&platform=pc

 

We are not able to access your account for security reasons, as we are a public and community driven board. Please keep in mind that they will need some of your private information for their verification process.

 

Cheers

Basti

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Message 2 of 3 (493 Views)

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Re: Resetting Password

Community Manager (retired)

@Jock1995 for all account related requests, please get in contact with one of our Game Advisor: http://help.ea.com/en/contact-us/new/?product=command-and-conquer&platform=pc

 

We are not able to access your account for security reasons, as we are a public and community driven board. Please keep in mind that they will need some of your private information for their verification process.

 

Cheers

Basti

Message 2 of 3 (494 Views)

Re: Resetting Password

★★★ Newbie

help for new password

Message 3 of 3 (394 Views)