I have been playing for several months now and was at xx level. After the update I am now at level 1.
Can someone set me back to what I was before the update?
Go to Solution.
The most common cause of is when there's been downtime you've been logged onto a different world. Check carefully which server you're logging into using the change server option.
Here's how to check server status for Xbox LIVE, PlayStation™Network, and PC on our help site.
Try these steps first to clear up any problems you may have when connecting to an EA game.
We'll make sure it's you by sending you a code for your trusted devices.