Help us improve Answers HQ! Take Survey No, Thanks

Tiberian Sun not working after intro, Windows 8

by gemnewton
Reply

Original Post

Tiberian Sun not working after intro, Windows 8

[ Edited ]
★★★★ Novice

Hi, 

I have been searching the internet for hours but I can not find a solution for this.

I recently purchased C&C The Ultimate Collection on Origin, I only installed Tiberian Sun as this is the only one I want to play at the moment. Download and installation all went ok with no problems. However when I go to play the game it will play the intro video then it will give me the option to choose between Tiberian Sun and Firestorm, when I click Tiberian Sun it takes me to the menu but no matter what option I choose on the menu the game doesn't load anything.

Is there a way to fix this? I do have more than the minimum specs for the game and I am running Windows 8, I have tried every compatible mode too. If there is not a fix does anyone know how I would go about getting a refund?

Thank you for any help.

Message 1 of 35 (713 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

Anyone?

Message 2 of 35 (702 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

I am also having this problem. I am running windows 8. Makes no difference if you run it in compatibility mode.

 

Any help??

Message 3 of 35 (694 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

This is horrendous, EA where are you?

Message 4 of 35 (687 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

I have had a little play around to see if I could solve this but I am getting no where. I have noticed that when I am at the menu if I click Campaign or Skirmish, then hit the enter key it starts the game. This still isn't good enough though because once I am in the game as soon as I try to click the Option button at the top of the screen it freezes!

Message 5 of 35 (681 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

Hitting enter makes the menu vanish. All I get then is background graphics.

Message 6 of 35 (677 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

I read the patch notes and it mentions something to do with the menu in there, so I removed the patch files and the problem is still there!

Message 7 of 35 (673 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

EA!!!! Help!

Message 8 of 35 (659 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

Community Manager

Just to run through a few things:

 

Try running as admin.

Try repairing the game(not likely to fix it, but worth checking)

Try different compatibility modes(already tried)
Restart your machine with a Clean Boot

Try the Direct X update on this post: http://answers.ea.com/t5/Command-Conquer-The-Ultimate/Common-Problems-Read-This-Before-Posting/td-p/...

 

Message 9 of 35 (651 Views)
Reply
0

Re: Tiberian Sun not working after intro, Windows 8

★★★★ Novice

Thank you, I will try these and let you know how I go.

Message 10 of 35 (645 Views)
Reply
0

Join us for EA Play

We'll open up our world to you June 12-14 with unique new live events in Los Angeles and London.

View more on EA Help