Help us improve Answers HQ! Take Survey No, Thanks

Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

by dereksmith1984
Reply

Original Post

Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★ Newbie

I just bought a brand new computer and it can run games like diablo and WOW but yet i cant run the generals game my brother just bought me , it installs and after it is done i click the icon it comes up wiht a direct x 8.1 error all my drivers are up too date, i checked out the help topics online and deleted the text that they said to delete but still it doesnt work i really cant believe a game this simplistic cant run on windows 8

Message 1 of 17 (17,008 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★★ Novice

A friend of mine got the same problem. It seems to be a problem with Windows 8.

 

Following workarounds do not work:

 

- Delete dbghelp.dll

- Delete Options.ini or change resolution by yourself in it.

- Starting the game in Compatibility Mode (None works)

 

There have been people, who even tried to install DirectX 8.1 and that crashed the whole system.

This game does not work on Windows 8. PLEASE PATCH IT EA!

 

The same goes for FIFA 13. Fifa 13 does not work on Windows 8 either!

Message 2 of 17 (16,852 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★★ Newbie

The problem might be in OS, because its generally not compatible it finds mistakes and it will crash!

Message 3 of 17 (14,744 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

[ Edited ]
★★★★ Novice

I'm frustrated by this problem too. I have Command and Conquer Generals Deluxe Edition, and although both the original game and Zero Hour install ok (and the front-end programs also successfully download an update patch), they crash with errors on startup. My guess is that the problem is caused by the Macromedia "SecureDrive" copy-protection system used by EA for this game (and others). Copy protection systems very often break Windows protocol rules to ensure that game media cannot be copied, and unfortunately it virtually guarantess that games will have compatibility problems at some point. This, of course, leaves consumers like us as the victims, as we end up with expensive but useless software.

 

In case anyone at EA is interested, here is the dump file from C&C Generals: Zero Hour, running generals.exe on Windows 8.1 with NO compatibility mode set, but running it as administrator. (I tried all the compatibility modes, together with a number of solutions suggested on the web, but none has worked.) And yes, it looks like the dump file was truncated as it doesn't show the current stack at the bottom of the report.

 

Release Crash at Sun May 18 01:09:22 2014
; Reason Uncaught Exception during initialization.

Last error:
Exception is access violation
WinMain at 401700
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:000778FB was read from.

Stack Dump:
  <Unknown>(-1) : <Unknown> 0x779501BF
  <Unknown>(-1) : <Unknown> 0x7794FF39
  <Unknown>(-1) : <Unknown> 0x77789A15
  <Unknown>(-1) : <Unknown> 0x007D66BB
  <Unknown>(-1) : <Unknown> 0x007851D2
  <Unknown>(-1) : <Unknown> 0x00785027
  <Unknown>(-1) : <Unknown> 0x0074EBFB

Details:
Register dump...
Eip:779501BF    Esp:0018AE30    Ebp:0018AF30
Eax:025BDE90    Ebx:025A0040    Ecx:000778FB
Edx:0005721B    Esi:025BDE88    Edi:00BE0000
EFlags:00010246
CS:0023  SS:002b  DS:002b  ES:002b  FS:0053  GS:002b
EIP bytes dump...

Bytes at CS:EIP (779501BF)  : 8B 09 8B 52 04 3B CA 0F 85 23 80 05 00 3B C8 0F 85 1B 80 05 00 0F B7 06 29 47 74 8B 8F B4 00 00


Current stack:

Message 4 of 17 (12,827 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

[ Edited ]
★★★★ Novice

hi, know this is a bit old but, but i had same porblem as you.

i got it working by right clicking on the game in origin libary on hitting: 'Game properties' and then mark:' Disable origin in game for this game'

On windows 8.1    i have only tried Red Alert 2 so far <3

 

Message 5 of 17 (10,280 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

[ Edited ]
★★★★ Novice

 


Taenbolle wrote:

hi, know this is a bit old but, but i had same porblem as you.

i got it working by right clicking on the game in origin libary on hitting: 'Game properties' and then mark:' Disable origin in game for this game'

On windows 8.1    i have only tried Red Alert 2 so far <3

 


Guys Taenbolle's way works!!  I installed windows 8.1 today and noticed that my game wouldnt work until now when i tryed this for command and conquer. I tryed to delete the document and change the options and none of that worked. So I hope everyone out that has this problem see's it so they can fix their game.

Message 6 of 17 (9,846 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★★ Novice

Disabled Origin, already have my options.ini in place with correct options. Game still crashes on startup without even a splash screen.

Message 7 of 17 (9,828 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★ Newbie

I got Generals working on Windows 8.1 by disabling Origin in game.  Thanks!

Message 8 of 17 (9,795 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★★ Newbie

Yep. disable Origin in game worked for me too.

Message 9 of 17 (9,647 Views)

Re: Command and Conquer GENERALS AND ZERO HOUR WINDOWS8

★★★ Newbie

you sir, are a miracle worker, thank you!

Message 10 of 17 (9,378 Views)

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help

Check out the new EA Help!

We want to make finding the help you need better, faster, and easier.

So, we’ve had some work done at help.ea.com