Burnout Paradise The Ultimate Box vicious circle

by 1337EagleEye
Reply

Original Post

Accepted Solution

Burnout Paradise The Ultimate Box vicious circle

★ Novice

Help i'm stuck trying to synch the game to my EA profile.

 

When I try and sign in, says that the username or password doesn't exist,

when I try to create an account it says an account already exists.

 

When I click reset password, wich I know works there is an EA E-mail that pops up asking if I want to change my password that I don't want to change the password so I ignored the E-mail.

 

Is there something in the back-end blocking my login?

Any way around this?

Message 1 of 6 (1,920 Views)

Accepted Solution

Re: Burnout Paradise The Ultimate Box vicious circle

[ Edited ]
EA Staff

@1337EagleEye Please contact an Advisor and theys hould be able to check your account to see what is going on there: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know how you get on!

View in thread

Message 2 of 6 (2,870 Views)

All Replies

Re: Burnout Paradise The Ultimate Box vicious circle

[ Edited ]
EA Staff

@1337EagleEye Please contact an Advisor and theys hould be able to check your account to see what is going on there: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know how you get on!

Message 2 of 6 (2,871 Views)

Re: Burnout Paradise The Ultimate Box vicious circle

★ Novice

All fixed, issue was related to caps locks after all.

 

Password was right but not typed in correctly due to me not looking carefully at keyboard.

Message 3 of 6 (1,844 Views)

Re: Burnout Paradise The Ultimate Box vicious circle

★ Novice

hi im new Standard smile sorry the question, Burnout Paradise The Ultimate Box have server online now?

Message 4 of 6 (1,510 Views)

Re: Burnout Paradise The Ultimate Box vicious circle

★★★★ Guide

Yes you can play online using The Ultimate Box version. 

Message 5 of 6 (1,501 Views)

Re: Burnout Paradise The Ultimate Box vicious circle

★ Novice

ooo yeah :D buy on origin and play to pc :D very thanks Wink

Message 6 of 6 (1,490 Views)