Lost content, Support unable to contact me. Can't receive phone calls outside US

by x1Gonzo
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Lost content, Support unable to contact me. Can't receive phone calls outside US

★★★★★ Newbie

Lost shards and the only contact method is a phone call. Im not currently residing in the US so I can't receive a phone call. 

 

 

There's no option for email contact, can't update the case from "my cases" and the update that was provided there is not

sending an email to my address.

 

 

 

For gods sake EA, is it so difficult to solve the problem?

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Re: Lost content, Support unable to contact me. Can't receive phone calls outsid

Community Manager

@x1Gonzo Hi, what region are you in? if you click the flag icon to the top right of the page you can choose a different region, and this will offer different contact options. 

 

Another option is to call the international number, +44203 014 1818

 

If you do go this route you can use a VOIP service to make the call, it can save on costs. 

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