Level 9 lightside battles wont unlock

[davyseal]

I'm a level 85, easy and hard modes of light side battles level 8 complete but level 9 will not unlock. Dark side unlocked no problem. Been like this for months how do i fix

[EA_David]

@davysealThanks for the post. If you tab the lock icon where rank 9 would be does it give any notice of what's preventing you from proceeding? 

If not please try a restart of your device if you haven'd done so recently. 

Thanks. 

[ChavarriJ]

I'm a level 85, easy and hard modes of light side and dark side  battles level 8 complete but level 9 of both will not unlock.

Been like this for months how do i fix it.

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[kjlester568]

I am having this same issue with both light and dark side battles. Lvl 85 and all stage 8 battles cleared.

I have restarted both the phone and App multiple times.

iOS 10.3.2 and latest GoH App.

[EA_David]

@kjlester568 I wonder does anything change if you try clearing the level 8 final battle again. If you try doing the level 8 hard mode does that change anything?

Thanks. 

[kjlester568]

I tried fighting the last stage 8 light side hard battle again with no change.

[Mute99324]

I'm having the same issue on light and dark side battles. 

[davyseal]

No worries, after I posted I went back in and it was unlocked. Magic!
Thanks for the reply

[Mute99324]

It appears part of the issue for me was that it was referencing the Normal battle completion in the Hard battle dialog window. And it was off by one stage I think? Once I completed the Normal Dark Side level 7 it unlocked the Hard Dark Side level 7. But the Hard Dark Side dialog window referenced needing to complete level 6 without clarifying which level 6, Normal or Hard. I'm still confused and not certain why this worked. 

[EA_David]

Thanks for the updates on this.