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Tapping on others springfields doesn't give gifts/ Christmas event 2014
by Thetraveller_ceOriginal Post
This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.
Contact EA directly http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Contact EA directly http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Here are some basic troubleshooting steps.
Hard shut down the app....restart the device....
Uninstall/reinstall the app if you do not play anonymously...
Clear app cache...make sure your device is up to date.
If you are still not receiving presents...you may have already collected your daily amount.
Good Luck,~BB~
