December 2014
December 2014
Artzfemale66 wrote:
I used phone it only rang twice and my brother answered it. They should have asked for the name I put down! I tried chat 5 minutes went by I tried 6 minutes... Nothing!! Then I got an email saying that they closed my case!! While it wasn't even fixed!!.
If you're trying to open the ticket via https://help.ea.com/contactus then that is the go-to contact point for issues with the game. As much as you don't want to hear this, you're going to have to try again by opening another support ticket/case to try to get them to look in to your issue.
December 2014