Game Bug

[drlillie]

I built Moe’s Tavern and when it finished building and I clicked on it to complete the task, my screen went black. Ever since, whenever I open the app, it loads for a bit and my screen goes black again. Anyone else having this issue? Playing on an iPad.

[11EEvey · Accepted solution]

Building Moe's triggers a cutscene to play. Give it a little time to come up and play. Clear off as much space as you can on your device and try again. If you have an account, you can try on an Android device play through the scene then go back to the ipad

_____________________________

I am not an employee of EA. I am just another player trying to help.

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[1-Graham-S]

@drlillie - odd one that.
Head to recent apps and if it's there swipe it off to close it, or find the app in Settings and Force Close then reboot your iPad and try again.

If that doesn't work and you are playing signed in to an EA account try uninstall and re-install - note that you'll lose the town if you play as anonymous and do that !!

[11EEvey · Accepted solution]

Building Moe's triggers a cutscene to play. Give it a little time to come up and play. Clear off as much space as you can on your device and try again. If you have an account, you can try on an Android device play through the scene then go back to the ipad

_____________________________

I am not an employee of EA. I am just another player trying to help.

If you found this answer helped, please grant +XP and/or accept as the solution so others can benefit.