January 2017
I suspected you were talking about the PvZ Heroes crossover with GW2 but I wanted to be sure.
It' not enough to just log into Heroes and then log into GW2; you'll need to log into PvZ Heroes and then click the little gear-shaped symbol in the upper right corner to open your Settings.
Once you have clicked the little gear symbol push the tab labeled "Settings" and then push the button labeled "My Account".
On the Account Info page you'll see the option to connect to Facebook and a second for your EA account. Make certain that EA has a little green checkmark next to it which would men that you've connected the app to your EA profile. If the checkmark isn't there then push that button and follow the instructions and make certain that you're connecting to the same EA Account which you use to log into GW2.
If the checkmark is there then trying signing out and then back in again and check to make certain you're using the same EA account. Failing that I'd have to recommend that you contact the customer service area to see if they can figure out what is going on there.
April 2017
Have you completed all four Trials of Gnomus?
You'll need to complete all four because every code is unique and to complete the full Trials experience you'll need all of the codes from all of the Trials, so with just one code it's not possible to assist you.
April 2017
April 2017
April 2017
Thanks so much i will be so happy Thanks for the help and everything
June 2017
June 2017