[INFO REQUEST] - Unable to promote characters

[UltimaOffline]

PC ORIGIN
UltimaOffline

TOXIC PEA
Timestamp: 05/20/17 11PM PST

[primokimbelle]

Any updates on this as my law pea and engineer are still the same.  I have even logged onto another xbox and the issue comes with me.  

[Oois101]

My pylon imp is glitched. Xbox one. Gamertag Oois 101. The time this is happened was around 2 weeks ago. Thanks

[EA_Andy]

@primokimbelle @Wade907 @TheCampingChair @SenorChunky5 - Can you let me know if this is still broken for you?

- Andy -

[SenorChunky5]

My Shadow Flower and Plyon Imp are no longer stuck at 0. They are however a class behind. Where the were at Super Elite now just Elite. I'm assuming it was due to the loss of XP instead of gaining. It's a minor setback for the resolution that I don't mind.

[Wade907]

@EA_Andy it's fixed for me, thank you

[PVZGW253]

Hi any update on this. Checked and ours is still the same. Many Thanks

Platform : Xbox One
Gamer tag : DYLJAM453
Scuba Soldier

[primokimbelle]

Thanks Andy, I am now back to MAX rank for both LAW pea and Engineer.

[EA_Andy]

@PVZGW253 - Thanks for the info, I'll see if we can get this looked into.

Which characters are you unable to level?

Putting the info here again for reference:

Platform : Xbox One
Gamer tag : DYLJAM453
Scuba Soldier

If anyone is still having this issue please let me know.

- Andy -

[PVZGW253]

Hi thanks for your reply. Yes it is the Scuba Soldier.
Pictures below :

Xbox One
DYLJAM453
Scuba Soldier.