February 2017
To the Developers,
I had saved up 50 Rainbow Stars from last weeks community event/town hall portal so that I could open the 50 star chest this week first, and then earn more by playing this weeks challenge.
I opened the the chest and received a red key. Hooray! However, when I went to the gnome land this morning to open the red door/portal, I no longer have the key. I have tried multiple times. Nothing seems to work. I called support this AM and Taylor (support tech) told me to come here and post this.
Please help. I spent a lot of time putting in the work and was fortunate to even get a key as I know it's only a 70% chance at a key each time, and only once per week opportunity.
Best regards,
Bryan
February 2017
February 2017
hope that turns up for ya, maybe it was just a mistake on which key it gave you.