Bundle purchased but did not arrive

[8186792255]

I purchased a bundle but it never arrived. I have tried going through the system but I only get emails referring me to their website. how do I request a refund or get the bundle I purchased?

[pandareno1999]

Hi, I'm sorry you've had this experience.  You can really only get help from other players on this forum, so I suggest you follow up this issue with this link:

https://help.ea.com/en/contact-us/

Cheers, I hope you get it worked out.