Unrecieved rewards

by eeepi11
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Original Post

Unrecieved rewards

★★★ Newbie

Product: NHL 17
Platform:Sony Playstation 4
Summarize your bug I didn't get all of the May Day prizes. Just one pack with a collectible in it.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? By giving the rewards to those who do the required things.
What happens when the bug occurs? I don't receive all the packs.
What do you expect to see? All of my rewards.

I called already an advisor and he said that i should come here. My psn is eeepi11.

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Re: Unrecieved rewards

★ Apprentice
Hey eeepi11, sorry you're having issues. This is UNCONFIRMED, but you should be receiving your rewards by June 21,2017. Again, I cannot OFFICIALLY confirm this date but your rewards will be sent to you IF YOU HAVE NOT RECEIVED YOUR REWARDS BY JUNE 21,2017, please submit a ticket via https://help.ea.com/en/
Hope this helps. Thanks again for your questions and if there's anything more I can help you with let me know.
Best of luck and hope to see you on the ice in NHL 17™!
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