The Origin Access Dog Tag doesn't activate.

by Jigswaa
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Original Post

Accepted Solution

The Origin Access Dog Tag doesn't activate.

★★★★★ Newbie

Product: Battlefield 1
Platform:PC
Summarize your bug I haven't recieved The Origin Access dog tag in the game, even though I have paid for Origin Access. Why is that? I have tried the fix option in Origin but it didn't fix the problem. All so my friend has the same problem.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I guess playing on my account?
What happens when the bug occurs? I don't get the dog tag.
Please select your region Europe
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number MSI GeForce GTX 1060 Armor 6GB OC
Enter RAM memory size in GB 16GB

Product: Battlefield 1
Platform:PC
Summarize your bug I haven't recieved The Origin Access dog tag in the game, even though I have paid for Origin Access. Why is that? I have tried the fix option in Origin but it didn't fix the problem. All so my friend has the same problem.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I guess playing on my account?
What happens when the bug occurs? I don't get the dog tag.
Please select your region Europe
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number MSI GeForce GTX 1060 Armor 6GB OC
Enter RAM memory size in GB 16GB

Message 1 of 11 (797 Views)

Accepted Solution

Re: The Origin Access Dog Tag doesn't activate.

Okay. It is strange. I was talking with EA Advisors too and they can't even add them manually. They are aware of this problem.

 

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Message 4 of 11 (889 Views)

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Re: The Origin Access Dog Tag doesn't activate.

Hey.

I heard this dogtag is only for people who played Battlefield 1 in early access using their Origin access subscription.

Message 2 of 11 (792 Views)

Re: The Origin Access Dog Tag doesn't activate.

★★★★★ Newbie

Hi,

But one of my friend got the dogtag just by activating the 7day trial of Origin Access. So was that a bug then?

Message 3 of 11 (786 Views)

Re: The Origin Access Dog Tag doesn't activate.

Okay. It is strange. I was talking with EA Advisors too and they can't even add them manually. They are aware of this problem.

 

Message 4 of 11 (890 Views)

Re: The Origin Access Dog Tag doesn't activate.

★★★★★ Newbie

Ok, thanks for the info.

Message 5 of 11 (774 Views)

Re: The Origin Access Dog Tag doesn't activate.

EA Community Manager

Hey @Jigswaa,

 

could you relaunch your Origin and Battlefield and check if the tag is now showing up for you?

 

It might not have been available since you didn't play the game through Origin Access, you would've had to launch the 10hour trial in order for the tag to trigger.

 

Let me know if your issue is resolved, please - cheers.

Message 6 of 11 (764 Views)

Re: The Origin Access Dog Tag doesn't activate.

★★★★★ Newbie

Hi,

I relaunched both of them and now I have the dogtag... Brilliant! Thanks a lot @EA_Joker.

Message 7 of 11 (756 Views)

Re: The Origin Access Dog Tag doesn't activate.

EA Community Manager

Always happy to help o7

Message 8 of 11 (751 Views)

Re: The Origin Access Dog Tag doesn't activate.

★★ Novice

Hi @EA_Joker,

 

Could you help me also? I activated the trial Origin access at the same time as Jigswaa, but did not receive the dogtag. Our third friend did get the dogtag immediately from activating trial during previous trial offer.

Thank you!

Message 9 of 11 (738 Views)

Re: The Origin Access Dog Tag doesn't activate.

Have you tried running game with your ea access?

Message 10 of 11 (733 Views)