Missing ROLO Shards

[Celyros]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version iOS
Ally Code: (Find it here: http://bit.ly/AllyCode ) 245-119-559
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Just received payout from the previous phase. Received ROLO Shards from 3 others who completed the SM. However, we did not receive shards for my completion. I have completed the ROLO SM the past 3 TBs. This was the first time my completion was not credited.
Steps: How can we find the bug ourselves? Check the battle history?
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback N/A

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[CG_Kozispoon]

Hiya!

Thanks for your report! Investigatinggg.