[INFO REQUEST] - Missing Catalogue Items

by EA_Andy
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Original Post

Re: [INFO REQUEST] - Missing Catalogue Items

★★★ Newbie

Product: FIFA 17
Platform: PC
What is your gamertag/PSN ID/EA Account name?: LAKOIN34
Which mode has this happened in?: Catalogue
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 05/01/2017
What time did you see the bug? (HH:MM AM/PM): ~11:45 PM
What is your time zone?: GMT+1
Steps: How can we find the bug ourselves?: I hope you will find somehow. 
What happens when the bug occurs?: After I play a match in FUT, I don't receive any coin boost.
What should be happening instead?: I receive the messages that X coin boosts left, but I don't receive the coins.

Message 121 of 192 (721 Views)

Re: [INFO REQUEST] - Missing Catalogue Items

★★ Novice

Product: FIFA 17
Platform:Sony Playstation 4
What is your gamertag/PSN ID/EA Account name? kupin
Which mode has this happened in? Catalogue
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?01/08/2016
What time did you see the bug? (HH:MM AM/PM) 0:39 AM
What is your time zone? VST - GMT + 7:00
Steps: How can we find the bug ourselves? Try and buy: adidas Ace 17.1 - Platin Met/Black/Red - W adidas X 17.1 - Core Black/Met/Red - W on the catalogue on my account and it will say 'Transaction incomplete. You already have the maximum amount of this item.`
What happens when the bug occurs? I do not see the items in EDIT PLAYER boots.
What should be happening instead? I should be able to see the boots in game and please explain what happened.

Catalogue Items:

 

adidas Ace 17.1 - Platin Met/Black/Red - W

 

adidas X 17.1 - Core Black/Met/Red - W

Message 122 of 192 (708 Views)

Re: [INFO REQUEST] - Missing Catalogue Items

★ Novice

Platform: PC

Origin ID: SatanToy

Which item did you not receive: coin boost from catalog

Timestamp of when you purchased the item: one week ago or something like that

Message 123 of 192 (682 Views)

Re: FIFA 17 EASFC CATALOGUE BUG

★ Novice

i got this problem too on pc...ea we buy your stuff make smth to enjoy the money we spend

Message 124 of 192 (685 Views)

Re: FIFA 17 EASFC CATALOGUE BUG

★ Novice
PlayStation 4
Chunks-_-Lds
Catalogue
When ever I buy coin boosts
29/92016 when FIFA fist came out and played it every now and again but only just realised I don't get coin boosts
Message 125 of 192 (663 Views)

Re: FIFA 17 EASFC CATALOGUE BUG

★ Novice

Product: FIFA 17
Platform: PlayStation 4
What is your gamertag/PSN ID/EA Account name?: Chunks-_-Lds
Which mode has this happened in?: Catalogue
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 29/09/2016
What time did you see the bug? (HH:MM AM/PM): 15:00
What is your time zone?: GMT (UTC)
Steps: How can we find the bug ourselves?: look at my account to see what has happened. You will see the items i bought and also see that my transfer and trade piles in UT have not changed.
What happens when the bug occurs?: Items bought from EASFC catalogue and EASFC points taken from me in early access. Items bought have a green tick as if the purchase was successful. I bought UT transfer list add ons and trade pile add ons which have not gone on to UT. Both transfer list and trade piles have remained the same size and I cannot purchase the items again. Please note that after I bought these in early access they showed as being bought and transfer and trade piles were not increased. In the game now this is still the situation and i cannot even buy the items i want from the EASFC catalogue.
What should be happening instead?: UT trade pile and transfer lists should increase after I bought the add on in EASFC catalogue

This is clearly a bug and I would like the items to be made available for me to purchase from the catalogue. I cannot extend me transfer or trade piles in Ultimate Team, please fix asap and let me know when I can buy again please.
Message 126 of 192 (656 Views)

Re: [INFO REQUEST] - Missing Catalogue Items

[ Edited ]
★ Novice

Platform: PS4

PSN ID/EA ID: novian14

 

bought several adidas ace 17 boots and x 17 boots, but only ace 17 appear while x 17 don't.

 

when: January 12th 2016 around 19:50, gmt+1

Message 127 of 192 (648 Views)

Re: [INFO REQUEST] - Missing Catalogue Items

[ Edited ]
★★★ Newbie

Product: FIFA 17
Platform: Sony Playstation 4
What is your gamertag/PSN ID/EA Account name?: EFterS
Which mode has this happened in?: Career mode - manager
How often does the bug occur?: Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 15/01/2017
What time did you see the bug? (HH:MM AM/PM): 12:15pm approximately - after playing career mode a while and then starting a new career
What is your time zone?: ECT - GMT + 1:00
What happens when the bug occurs?: I redeemed the financial takeover and the scout future star item and then the game crashed, which resulted in not having the any of the items and a loss of coins. 
What should be happening instead?: Money should be added to my club's funds and a scout should scout a future star.

Message 128 of 192 (624 Views)

Re: FIFA 17 EA SFC CATALOGUE BUG

★★★ Newbie
Hey man,does it work now can they fix it if i write the details beacause i have the same problem?,thanks
Message 129 of 192 (610 Views)

Re: FIFA 17 EASFC CATALOGUE BUG

★★★ Newbie
Hello

Can you fix that if i write my informations or i should contact ea in e mail because my coin boost doesnt show up. Thanks
Message 130 of 192 (610 Views)