I can't receive the coins after selling elite player

[kadal20]

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug When I sold my gold player, I receive the coins. But when I sold my elite player, I can't receive the coins. And I can't get my elite player back. Please help me. Btw, sorry for my english
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can't get my elite player back
What happens when the bug occurs? I can't receive the coins
What do you expect to see? I want my coins or my elite player back

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Thanks

[EA_Barry]

@kadal20

If this issue does not resolve itself within 24hrs. then do contact us as below, thanks.

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