Re: Error generating face at stage 5

by JayJ1227
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Original Post

Error generating face at stage 5

★★★ Apprentice

So i have my pictures done and everything, then i go to stage 5 and click "generate game face". But no matter the browrsers or images i try, it still doesnt work and displays the "

We're sorry. We've encountered an error with your Game Face. Please try again or start over." message.  I know i have the right account i checked in game. Please let me know how or when it will be fixed.

Message 1 of 13 (5,325 Views)

Re: Error generating face at stage 5

Community Manager

@JayJ1227

 

Can you leave it at that error message for a while and let us know if it eventually works please.

barry.png
Message 2 of 13 (5,259 Views)
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Re: Error generating face at stage 5

★★★ Newbie

WILL YOU PLEASE MAKE  A GAME FACE AVATOR FOR ME?

Message 3 of 13 (5,255 Views)
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Re: Error generating face at stage 5

★★★ Apprentice

I have tried waiting on that message for a couple minutes and click "try again" but nonetheless, nothing works. I wish it did work but problems like these occur too often and are never fixed. 

Message 4 of 13 (5,248 Views)
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Re: Error generating face at stage 5

★★★ Newbie

I'm having the exact same problem and nothing seems to fix it. Stupid EA Game face

Message 5 of 13 (5,230 Views)

Re: Error generating face at stage 5

★★★ Apprentice

 @EA_Barry I have tried waiting on that message for a couple minutes and click "try again" but nonetheless, nothing works. I wish it did work but problems like these occur too often and are never fixed. 

Message 6 of 13 (5,220 Views)

Re: Error generating face at stage 5

★★★ Novice
So is anyone ever going to answer on what wtf
Message 7 of 13 (4,640 Views)
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Re: Error generating face at stage 5

★ Novice

Hello the error is still on, when we can get a fix ???? I WANT TO USE THIS FUNCTION !!!!!!

Message 8 of 13 (4,113 Views)

Re: Error generating face at stage 5

★★★ Newbie

Still getting the same error. Has anyone managed to get this fixed? 

Can we just email our photos through and support does it for us!?

Message 9 of 13 (3,979 Views)
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Re: Error generating face at stage 5

★★★ Novice

hi ..

why you so Confused

this issue is very simple solution

sorry for bad english i am from iran Excuse me

If you have problems in step five, it's because the site wants to show you in 3D

Well here you need a browser with the ability to display 3D

install unity webplayer

its so easy

if you stock in step 3 install adobe flash player

GOD BLESS YOU 

Message 10 of 13 (2,725 Views)