EASHL Win not on our record

[Cryonikal]

Product: NHL 18
Platform:Microsoft XBOX One
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Opponent left the game and we did not receive a win
What happens when the bug occurs? We did not receive the win
What do you expect to see? a win in our record
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Ea sports hockey league
What time did you see the bug? (HH:MM AM/PM) 10:45 PM
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? Cryonical
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region. North America (Canada)
What is your game language? English

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Hello, we were in an eashl game and we were winning 6-1.. Our opponent left the game and we did not receive the win. 

Thank you for your help 

[mattdawg1881]

Did you play more than 5 minutes of the 1st period?  I believe that is the minimum amount of time to have played in order to have earned a win if the other team quits or what have you.

[Socair]

You only have until puck drop to quit a game and have it not count officially. There are occasional issues with quits at other times not counting, but that’s a server side glitch.