EASHL 3vs3 Games not Counting

[hargraves97]

Product: NHL 17
Platform:Microsoft XBOX One
Summarize your bug EASHL 3vs3 games not counting
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play EASHL 3vs3
What happens when the bug occurs? Game ends and no player/club progression or win or loss. Game doesn't even show up in our recent games.
What do you expect to see? win, loss, progression

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EASHL 3vs3 games have not counted for a while.  Game ends and it skips the player/club progression screen (no progression points given) no win or loss.  Game doesn't even show up as a recent game.  2vs2 works fine but not 3vs3.  We have deleted our club and uninstalled the game and neither of those worked.

[EA_Barry]

@hargraves97

Hey, can you post your Gamertag please?

Let me see what info I can find on this and if we can reproduce the issue. Thanks for posting.

[hargraves97]

xMELBA TOASTx  Thanks for looking into this!

[hargraves97]

This weekend we might try setting up alternate gamer tags and see if that works?  I read on one of the messages that you can set up alternate gamer tags through home sharing with the gold membership, so we might give that a shot if we are all able to play this weekend.  We had this same problem a while back after one of the updates, but it only lasted for a day or two and this time it has lasted for 3 or 4 weeks.

[EA_Barry]

@hargraves97

****EDIT****

Okay good, let us know how that goes.

Thanks for your reply. I will post here again with any update or news.

[EA_Barry]

@hargraves97

To help us look into this, can you please post the club name and details?

Thanks.

[hargraves97]

We deleted our original club and started a new one in hopes that it would work, but it didn't.  The new club name is THEATRE OF PAIN.  We haven't had a chance for 3 of us to play using the alternate gamer tags yet to see if that works, but are hoping to tonight. 2vs2 is still working fine.

[EA_Barry]

@hargraves97

Thank you.