September 2017 - last edited September 2017
Thank you for the updates. Can you try restarting with a Clean Boot and see if the issue persists?
If it does can you post your dxdiag details?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
September 2017
i dont know.
Is the demo limited?
And also pls dont reset fifa mobile
September 2017 - last edited September 2017
@gehaktbalsausjeSorry I'll rephrase. If you can post your dxdiag details it may help with figuring out what's happening here.
The demo isn't limited in time or anything, you should be able to play as much as you want.
I'd also like to ask you to run the Origin Errror Reporter.
Take the steps here and post the report number, and we can pass on the example to the studio.
https://help.ea.com/en-us/help/origin/origin/how-to-use-origin-error-reporting/
September 2017
0ca56967900317b8
September 2017
@gehaktbalsausje Thank you. There was a change rolled out on Origin, can you get to the Settings menu now?
September 2017
do you mean the launcher
September 2017
it still doesnt show up
September 2017
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Card name: AMD Radeon R7 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6658)
September 2017
@gehaktbalsausje The fuller dxdiag contains more information and can show if there are other issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Another thing that may help is to restart your system with a Clean Boot, then (temporarily) disable your anti-virus and see if that has any effect on getting to the launcher.