Re: Cannot connect to EA server for online playing

by BenSymonds97
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Original Post

Cannot connect to EA server for online playing

★★ Novice

Product: Battlefield 1
Platform:Sony Playstation 4
Summarize your bug When trying to connect to EA server on Battlefield 1 (on PS4), it says 'looks like you're offline!' I am online on PSN, and I have perfect (and fast) internet connection through LAN. Can you guys please help?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unable to connect to online gameplay on BF1
What happens when the bug occurs? Cannot play online
Please select your region Europe
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number I don't know
Enter RAM memory size in GB 1 TB

Done
Message 1 of 3 (311 Views)

Re: Cannot connect to EA server for online playing

Community Manager

@Uare2noob Hi, can I check if other EA games go online for you without issue?

 

What happens when you press square to go online on this page?

Perhaps opening the relevant ports will help?

 

https://help.ea.com/sg/help/battlefield/battlefield-1/battlefield-1-troubleshooting/

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Message 2 of 3 (279 Views)

Re: Cannot connect to EA server for online playing

★★★ Newbie

I also have this problem.

 

I just unlinked an old origin account from my psn and linked my new one and now i get the below error everytime.

 

My old origin account allowed me on with not trouble and now i've linked my new account I can't play at all!

Message 3 of 3 (255 Views)