Battlefield 1

[pubstud]

Product: Battlefield 1
Platform:Sony Playstation 4
Summarize your bug I've had all level I infantry taken away and reset to 0%... and the new tank from the expansion is gone. Like Its not even available. Also my red baron skin is gone. Wth?!?!? Pleaaase help. BF1 is my favorite game. I log 15+ hrs a week!!! Heeeelp
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at my account I suppose
What happens when the bug occurs? Nothing major. It just seems like I don't have the expansion for the vehicles. Which I do!!!
Please select your region North America
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number Ps4
Enter RAM memory size in GB Ps4

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Please help

[pubstud]

Sorry. My lebel. Not level 1. Auto correct...

[EA_Joker]

Hey @pubstud,

I just checked your account and everything looks fine there, Premium and Expansion should be there. What you can try do do is check the store if you can (re-)download the Premium entitlement. Also try restoring your licenses on your PS4.

[pubstud]

I have been receiving a message that my licenses should be restored.. I'll follow instructions and see if this works.. strange to receive ANY message