Auction House took 1 MILLION coins when I purchased 5K coin TOTY collectible
by bdrastic214Original Post
Product: Madden 17
Platform:Microsoft XBOX One
Summarize your bug On 1/23/2017 a bug in the Auction House caused 1 MILLION coins to come out of my account when I purchased a TOTY Defensive collectible for 5,000 coins. I started a case on the 23rd and it has been open the past 7 days, a "specialist" was doing an "investigation" but no reply ever came. I just got off the phone with support again who told me to come here and post about it.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Fix your BIN filter in the AH.
What happens when the bug occurs? I used the Buy It Now (sorts by lowest price) and purchased a 5,000 collectible (was one of many purchased) and that particular one took 1 MILLION of my hard earned coins from my balance.
What do you expect to see? Some resolve from my personal experience as I spend hundreds of dollars a year on this game and worked all season to save those coins, and this late in the game can't keep saving to purchase a team. Seriously considering no more Madden from this point.
If your game crashed, about how many minutes were you playing before it crashed?
What is your gamertag/PSN ID? Gokou
Date/time issue occurred 1/23/2017
Did this issue happen in Connected Franchise Mode? No
I placed them here because it says file is too large. I have been very patient with this, its been a full week and run arounds and false information (getting a reply from a "specialist" never happened and the guy on the phone says it won't)
