December 2016
Product: NHL 17
Platform:Sony Playstation 4
Summarize your bug All HUT coins gone.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Went from approximately 40,000 coins on Dec 18th to zero on the 19th. Waited 24 hours, as other tickets appeared to have been fixed within that time frame but the coins are still missing. Restarted the game and signed in and out several times, doesn't help.
What happens when the bug occurs? Start the game, log into HUT, coins balance zero.
What do you expect to see? Approximately 40,000 coins. Don't remember exact balance.
Don't have any screenshots to share, wasn't expecting any issue.
December 2016
Please make contact with an EA Game Advisor so we can look into this for you, thanks.
Click the following link to get started: https://help.ea.com/en/contact-us/#