Re: cant log in

by svtshyguy
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cant log in

★★★ Newbie

This is so dumb i need help when i try log in i get Your credentials are incorrect or have expired. Please try again or reset your password. but yet i reseted my password yesterday n it was fine till i loged out and was trying to get on today. 

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Accepted Solution

Re: cant log in

Community Manager (retired)

Hello @captincrazylama 

 

I am really sorry for those troubles with the game. Can you try to restore your password one more time? In case you are still having troubles logging in, I suggest you to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/

 

Cheers,

Archi

Archi.png

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Re: cant log in

Community Manager (retired)

Hello @captincrazylama 

 

I am really sorry for those troubles with the game. Can you try to restore your password one more time? In case you are still having troubles logging in, I suggest you to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/

 

Cheers,

Archi

Archi.png
Message 2 of 4 (2,197 Views)

Re: cant log in

★★ Novice

do u mean, CHANGE password?

Message 3 of 4 (1,645 Views)

Re: cant log in

★★★★★ Newbie

I’m have the same issues.  

I am unable to log into my Origin account; I try to do the reset password but it says link has expired.  I go directly to their site , and this is what I get.  "Your credentials are incorrect or have expired.  Please try again or reset your password" 

 

But the emails to reset my password takes 12-24hrs to get to me; by then the link HAS expired.  Is there any more direct way to solve this.  I'm a high level player and dont want to lose it all.

 

WOULD love direct HELP with this.  Had to make a second EA account just to log into help forums.

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