bhf has stopped working

by osher9129
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bhf has stopped working

★★★ Newbie

I cant play BHF its say BHF™ Has Stopped Working

Message 1 of 9 (1,446 Views)

Accepted Solution

Re: bhf has stopped working

[ Edited ]
Champion (Retired)

Hi @Cyriakus999

 

Yes, Avast and AVG can cause this kind of problem, even if its disabled. Your error log mentioning aswhooka.dll what is about Avast. This is the reason why you need another antivirus. Just uninstall and use other antivirus. This will fix the problem.

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Message 9 of 9 (1,810 Views)

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Re: bhf has stopped working

Community Manager

@osher9129 Hi, well need some more info then hopefully we can help. 

Were you able to play the game in the past, or is this a fresh install?

Can you post a link to your dxdiag? If we can see your system info perhaps that'll shed light on the source of the issue. 

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/


Thanks. 

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Message 2 of 9 (1,417 Views)

Re: bhf has stopped working

Hero

Hello @osher9129. I moved this thread to a more appropriate place in the forum.

Message 3 of 9 (1,407 Views)

Re: bhf has stopped working

★★★ Newbie

I'm having the same issue and mine is after a fresh install, I've repaired the file, checked for DirectX problems, and restarted my computer but still get this error.

Message 4 of 9 (1,293 Views)

Re: bhf has stopped working

EA Community Manager

Hey @LoganianBoss,

 

that error message is pretty generic and can be caused by a whole lot of things.

 

Could you please create and attach a DxDiag file as mentioned above? That might provide more information about the actual root cause. Thanks!

Message 5 of 9 (1,284 Views)

Re: bhf has stopped working

★ Novice

BFH stopped working. Fresh install, first time playing. Get the error during campaign initialization.

Message 6 of 9 (1,273 Views)

Re: bhf has stopped working

Champion (Retired)

Hi @Cyriakus999

 

Do you have Avast antivirus? If yes, please uninstall and use other like Panda, AVG NOT recommended!

Message 7 of 9 (1,268 Views)

Re: bhf has stopped working

★ Novice
A vast is the problem? Is there a way around it?
Message 8 of 9 (1,260 Views)

Re: bhf has stopped working

[ Edited ]
Champion (Retired)

Hi @Cyriakus999

 

Yes, Avast and AVG can cause this kind of problem, even if its disabled. Your error log mentioning aswhooka.dll what is about Avast. This is the reason why you need another antivirus. Just uninstall and use other antivirus. This will fix the problem.

Message 9 of 9 (1,811 Views)