Why

[simsforlifewhywh]

IVE BEEN WAITING 4 HOURS TO TALK TO SOMEONE

Can someone help with this following msg

Your credentials are incorrect or have expired. Please try again or reset your password

[EA_Archi]

Hello @simsforlifewhywh 

I am really sorry for those troubles. Have you tried to reset your password, using  steps, described in this article here https://help.ea.com/en-us/help/account/how-to-retrieve-your-password-or-origin-id? If you are still having troubles getting into your account, the only way to do it, is to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/.

Cheers,

Archi