Unable to Contact Support - Chat windows "page does not exist"

[JasGoff]

Does anyone have any idea how to get in touch with support?

I have tried Chat - but when the chat window launches I get a "page does not exist error"

I've also been redirected to a page that suggest calling for support. But mentions no phone number. There is a request a call back mentioned, but no button or details to do so.

[EA_Archi · Accepted solution]

Hello @JasGoff 

Have you tried to contact EA Advisors using alternative Internet browser? Or you can get in touch with EA Advisors using this direct phone number +44203 014 1818.

Cheers,

Archi

[EA_Archi · Accepted solution]

Hello @JasGoff 

Have you tried to contact EA Advisors using alternative Internet browser? Or you can get in touch with EA Advisors using this direct phone number +44203 014 1818.

Cheers,

Archi

[JasGoff]

cheers Archi

Couldn't get it to work on Chrome or IE

bizarrely Edge browser worked

Cheers 

[EA_Archi]

Thank you @JasGoff for coming back and letting us know you are fine. Hope your problem was solved by our advisors. Let me know if have any questions.

Cheers,

Archi

[jmetyste]

Is there some way to chat without needing to use another browser? I don't want to have to download another browser just to chat with EA. But if there's no other way... let me know