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Account is locked due to too many failed log-in attempts

by SisterMaryGun
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Original Post

Account is locked due to too many failed log-in attempts

★★★★ Newbie

I forgot my password, and kept trying various combinations before I realized to go the EA site to get it reset.  Now it says there have been too many attempts with an invalid password and I cannot login even after getting my password reset.  There appears to be no way in game to reset the account.  Help!!!

Message 1 of 6 (1,019 Views)

Re: Account is locked due to too many failed log-in attempts

★★★★ Apprentice

Reset the password in EA site using your email and probally will work.

 

You can use this link to reset your password.

https://signin.ea.com/p/web/resetPassword

 

 

Post here if works

 

 

Message 2 of 6 (495 Views)

Re: Account is locked due to too many failed log-in attempts

★★★ Newbie

Wrong - I reset the EA password the game is still locked. Maybe it will catch up but not real time. This is BS

Message 3 of 6 (481 Views)

Re: Account is locked due to too many failed log-in attempts

★★★★ Apprentice

Well.. this is the normal way to fix this... did you check if the account details was typed correct ?

Message 4 of 6 (472 Views)

Re: Account is locked due to too many failed log-in attempts

Community Manager

Hello @Tbonetoo 

 

Can you log in into your EA Account in Origin? What do you meant, your game is locked?

Message 5 of 6 (466 Views)

Re: Account is locked due to too many failed log-in attempts

★★★★ Apprentice

If he reinstall the game making a clear install the game logs will be clear, maybe its possible that he can re enter in the account again if he type the email and the password right.

 

Its a shot in the dark since I never see the game block the login for a long time.

 

Maybe he should try connect using another account and see if the problem is really in his account.

 

 

Message 6 of 6 (460 Views)

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