you were disconnected from EA online

[Camaluz]

Hi BF4,

Hi BF4, Why is it that I kept getting the error:
1. Disconnected from EA online?
2. you were disconnected from EA online.  (My internet connection is working properly, I can play Leaue of Legends without a problem)

I tried the online support and found some forum solution but it didn't work.

I don't have a router only a modem. I'm connected directly. I've setting up the UDP also.

Thank you

Game: BF4
User Name: Vidviho
Pc based

[killerwhalsam]

Please UOTrace and ping then post your results,

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,

1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs

[Camaluz]

Hi Killerwhal812,

Thanks for the reply.

From reading some note online, correct me if I'm wrong, the Ping comand plus the web link means your checking only if there was a link connection from your pc to that site? or not?

I tried: 'ping easo.ea.com -t' before

Thank you!

Vidviho

[Tviggah]

Don't know what you found and tried so here goes

-Try restarting your computer and network equipment (routers, switches etc.)
-Try another browser (Chrome/FireFox/IE)
-Check the Origin server status: http://www.origin.com/us/status
-Try cleaning your browsers' cache and temporary files using CCleaner (http://www.piriform.com/ccleaner)
-Try repairing your game in Origin (right click -> repair)
-Try reloading your games in Origin
-Check if Punkbuster is running correctly and update it manually (https://help.ea.com/in/article/punkbuster-technical-issues)
-Make sure Origin doesn't have connection issues (https://help.ea.com/article/connection-issues-with-origin)
-Make sure the correct ports for BF4 is open (https://help.ea.com/article/online-ports-for-battlefield-4)


Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.

Kind regards, Tviggah

[Camaluz]

^_^ I tried it all already, and I already re-installed my OS to make sure there was no virus infection and re-installed BF4, I was able to connect for 2 to 3 round but I get disconnected and when I try to reconnect again this error start to appear and when this happens, I must wait for two days or 3 days to be able to paly again. When I'm able to play again same thing happens like a cycle. hehehe.

Is there a setting that I need to do or My Account at EA Server aloted storage needs a refresh?

[Tviggah]

It almost sounds like your connection is being banned. Are you playing from a college or something like that ?

Maybe the network temporaly closes the ports you need to use. 

[Camaluz]

I guess it might be my Internet provider.

[killerwhalsam]

Are you sure you have portfowarded  - To Portfoward go to http://portforward.com/english/applications/port_forwarding/Battlefield_4/

If so what router do you use?

-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs

[Camaluz]

Hi Killerwhal812,

Sorry but I dont have a router, im connected directly to my modem.