11-30-2013 09:08 AM
I was in a mission, died and was then thrown back to the Xbox One home screen. I attempted to log back into the game by selecting the game and pressing "A" and was able to get to the main menu. I selected campaign and during the load process it crashed and I was back at the home screen for Xbox One.
Trouble shooting steps:
Some customers have been having trouble logging into EA games 4 on Xbox One. If you are affected, you will get a looping error during the login process saying you do not have an Origin account.
This issue can be fixed by setting up or editing your Origin SQA (Secret Question and Answer). You can do this by following the steps in this article: How do I change my Security Question and Answer?
Once you have edited your SQA, try logging into the game again. You may need to exit the game client completely and relaunch it for the change to take effect. (Game still crashing)
I was expecting some challenges with a new system - hope y'all get it fixed very soon.
12-05-2013 03:14 PM - edited 12-05-2013 03:15 PM
My housemate has this issue aswell. For me it's fine...i get through to matches everytime and have had minimal issues. He, however, can't even get into matches - the game crashes while on the black laoding screen.
12-31-2013 09:13 PM