why can't i connect to the ea online servers on battlefield 4 xbox 360 edition

by ROLLTIDE665
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Original Post

why can't i connect to the ea online servers on battlefield 4 xbox 360 edition

★★★ Newbie

please somebody help me i haven't been able to play battlefield 4 xbox 360 editon since the last multiplayer update has come out. it is telling me that i can't connect to ea servers please help. Standard smile

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Re: why can't i connect to the ea online servers on battlefield 4 xbox 360 editi

Community Manager (retired)

Please check the following workarounds and keep us updated if that helped you to sovle your issue:

 

Please enable the following online ports on your connection:
TCP: 53, 88, 3074
UDP: 53, 88, 3074
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

 

To make sure that no corrupt data causing your issue, you should clear your cache:

  1. From the dashboard, click on My Xbox.
  2. Select System Settings.
  3. Select Storage.
  4. Highlight Hard Drive Device.
  5. Press Y to select Device Options, then Clear System Cache.
  6. Reboot your console.

Cheers

Basti

Message 2 of 4 (1,481 Views)

Re: why can't i connect to the ea online servers on battlefield 4 xbox 360 editi

★★★ Newbie

This did not work for me. I opened those ports and then restarted and cleared my system cache. Still cannot connect.

Message 3 of 4 (1,029 Views)

Re: why can't i connect to the ea online servers on battlefield 4 xbox 360 editi

★★★ Newbie

This did not work for me and I still can not connect

 

Message 4 of 4 (744 Views)