punkbuster firewall settings. getting kick and ban

[martiros24]

Starting PunkBuster Service Tests (v0.993) (03/18/15 22:00:57)
Checking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1041)
Extracting "PnkBstrB.exe" to:
"C:\Users\MG\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\Windows\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\Windows\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 10421 (ms) Version = v1041
Getting PnkBstrB install instance NOT FOUND
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 14468 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (0) CHANGED
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB ERROR: Received 5 UNKNOWN bytes from 127.0.0.1:44301
Response = 16 (ms) Response unknown (pe74).
OK
Received 5 bytes from 127.0.0.1:45301
Response = 3031 (ms) Version = 2308
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK

----------------------------------
Tests finished.

how to solve this problem?

[Cryphisss]

Try updating PunkBuster from BF4 folder or from their official website: http://www.evenbalance.com/

[martiros24]

i've updated it several times,
i've checked bf4 files, 
firewall setting too. 
but the problem hasn't gone

[LepricornKiller]

has anyone found out how to fix this?

[INicexixI]

Hey... @martiros24

PnkBstrA.exe and PnkBstrB.exe

Do every step in this page to fix this problem :
http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/

-1. Open windows firewall
-2. click advanced settings( on the left) and then inbound (also left)
-3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
-4. right click on each of them>properties>programs and services
-5. make sure that "all programs that meet the specifications" is checked
-6. then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
-7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. then save and quit.
-8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
-9. go to link :
-http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
-10. download and install both
-11. Run Pbsetup.exe (the first link)
-12. add a game (eg. bf4)
-13. check for updates.

[Am not working for EA, If is answer good pls give me XP or accept as solution.]

Thanks for using ANSWERS HQ!