crashing since latest update

by ifrepmeSCMSU
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Original Post

crashing since latest update

★★★ Novice

APPCRASH
Application Name: bf4_x86.exe
Application Version: 1.4.2.25648
Application Timestamp: 54e3fc51
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Code: c0000005
Exception Offset: 0000df22
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Problem signature:
Problem Event Name: BEX
Application Name: bf4_x86.exe
Application Version: 1.4.2.25648
Application Timestamp: 54e3fc51
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Get both crashes. mostly appcrash x86 and 64bit. Fully up to date system, everything done over 2x. New drivers, old ones... even beta drivers for video. Repaired game, deleted settings-repaired, uninstalled to repairing the fresh installed game. i have done everything that people have said to try to do and still nothing. cant get a fix on this and none know of a true fix. 

 

Asus Z77 Sabertooth

Intel i5-3570k @3.4

8gb mem

evga 780

windows 7 ultimate

Message 1 of 15 (696 Views)

Re: crashing since latest update

★★★ Guide

Is your system 32 or 64 bit?

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Message 2 of 15 (667 Views)

Re: crashing since latest update

★★★ Novice

64 bit

Message 3 of 15 (650 Views)

Re: crashing since latest update


@ifrepmeSCMSU wrote:

64 bit


Please try running the 64bit version of BF4 and see if it still crashes as the version that crashed in the report above is the 32 bit version.

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Message 4 of 15 (636 Views)

Re: crashing since latest update

★★★ Novice

i know its the 32bit... if u read in the first post it does it in both x86 and 64 bit

Message 5 of 15 (627 Views)

Re: crashing since latest update

★★★ Guide

Try again running the 64 bit version of the game, if it still crashes, send us the report and the dxdiag please.

 

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Message 6 of 15 (620 Views)

Re: crashing since latest update

★★ Novice

Almost identical crash - this is on Vista 32bit:

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    bf4_x86.exe
  Application Version:    1.4.2.25648
  Application Timestamp:    54e3fc51
  Fault Module Name:    MSVCR110.dll
  Fault Module Version:    11.0.51106.1
  Fault Module Timestamp:    5098858e
  Exception Code:    c0000005
  Exception Offset:    0000e469
  OS Version:    6.0.6002.2.2.0.274.10
  Locale ID:    1033
  Additional Information 1:    fd00
  Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:    fd00
  Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

 


Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    bf4_x86.exe
  Application Version:    1.4.2.25648
  Application Timestamp:    54e3fc51
  Fault Module Name:    bf4_x86.exe
  Fault Module Version:    1.4.2.25648
  Fault Module Timestamp:    54e3fc51
  Exception Code:    c0000005
  Exception Offset:    00061eed
  OS Version:    6.0.6002.2.2.0.274.10
  Locale ID:    1033
  Additional Information 1:    65ad
  Additional Information 2:    8d56be492d020858fe3bf3e025955ba6
  Additional Information 3:    be7d
  Additional Information 4:    bc8d25aa36b84e61f371742d6017b8c8

 

I've started recording those crashes - I have about a dozen of absolutely exactly the same kind. Same offset, same modules.

 

I'd be very interested if there is an easy fix for this ... I can hardly play a single game without a crash. In the last game it crashed 4 times in 20 minutes.

Message 7 of 15 (591 Views)

Re: crashing since latest update

★★ Novice

Please EA - help! I'm tired of this! Tried one game today - just one! And it crashed 5 times! In a single game!

This is unbearable!

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    bf4_x86.exe
  Application Version:    1.4.2.25648
  Application Timestamp:    54e3fc51
  Fault Module Name:    MSVCR110.dll
  Fault Module Version:    11.0.51106.1
  Fault Module Timestamp:    5098858e
  Exception Code:    c0000005
  Exception Offset:    0000e469
  OS Version:    6.0.6002.2.2.0.274.10
  Locale ID:    1033
  Additional Information 1:    fd00
  Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:    fd00
  Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

 

keeps repeating

 

Tell us what we need - DXDiag, or what?

Message 8 of 15 (574 Views)

Re: crashing since latest update

★★ Novice
Any update? Suggestion? Idea?

C'mon guys - this is unbearable! Not a single game without a crash!
Message 9 of 15 (540 Views)

Re: crashing since latest update

[ Edited ]
★★ Guide

Hi vs3n,

I believe this fixed the issue for me, although I have other unrelated crashes.

The problem is that every time you run a direct x or visual studio redistributable for any other game it will break the dependencies in the dynamic link library (.dll) used for BF4.

Since you have a 64 Bit system, you are better off running the 64 Bit version of the game. From your crash report, you are running the 32 bit version (x86).

Make sure you have the x64 version selected in Origin Launch options.

src="http://i.imgur.com/yyfVAir.png" title="source: imgur.com" /></a>

Run the vcredist_x64 ("C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist") before you launch the 64 bit version of the game. Do this every time before you play the game and you shouldn't have a problem.

 

Scratch that - there is a newer version to download: http://www.microsoft.com/en-au/download/details.aspx?id=30679

Message 10 of 15 (508 Views)