Dear Dice and Ea.
First off I want to state that when working properly the battlefield series has been my absolute favorite fps. It is an awesome experience but that is not why I'm taking time to write you. I speak for every living human being I have bitched to who plays Battlefield 4 and who agree about following.
1. It's a pain in the ass to reliably play with friends. One of the most enjoyable things about online gaming is to fight with your buddies and the system you gave us to make that happen is a joke. Sometimes I can jump into one of their games and have it work out. Other times I have to wait on the opposite team until a spot opens up to switch teams. To really make it work phone calls are necessary to coordinate jumping into a game together with enough open spots to allow the best chance of being on the same team or squad. I can't jump into a party. Why is that? Also the numerous game freezes and server problems which I want to mention next further replicate the nonsense I just listed.
2. Holy glitchy game freezing Christ. More often than not it works but the amount of frozen screens, no audio, equipment resetting, invisible objects, getting bumped out of the server, let's not mention what was going on with your servers the first month after release, character not being able to walk or jump over slivers of concrete or obstacles inches tall unless you get a running start, the list goes on of all the crazy things that go down on any given playing session. Right now my new fav is any time I pilot a jet the game freezes up within a a couple minutes.
3. The menu system is unintuitive and restrictive at times. I have had to walk most of my friends through getting to the screen where you activate your boosts when they first started out otherwise they would not have used them. Why can't we change our load out and check out our gear during pre game lobby time? Anything we can do during that time would be appreciated. There are a lot of us out there with short attentions and something to do would be fun during that minute. Take a lesson from call of duty. I like your game much more but their menu system is so much more straight forward and easy to navigate. Anyone who likes BF4 learns your system and gets used to it but I think with the talent that exists out there you guys can do better and provide a better experience for us.
Please get it together over there. I'm a huge fan of the series and am blown away by Battlefield 4 when it works. I have not researched the inside story on why this game is as broken as it is but the sucker punch you gave millions of customers by releasing this title well before it was ready is really **bleep**ty. I'm waiting to see what you do and how quickly you can fix this potentially great thing. The sad fact is that anything you release in the future I will have to research and read tons of feedback on before purchasing because I have very little faith in both Dice and EA to give their customers a working product. Don't make promises you can't keep, sell a game that's been tested thoroughly and don't put it out until it's done.
Best of luck to you all and keep on making fun games,
Deschain
