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Keeper
mynameisapollo
Posts: 2
Registered: ‎10-29-2013

Unable to connect to EA servers to activate BF4

I've been looking all over but can't find this problem here in the EA forums like I did on the battlelog forums. Here is the issue - 

 

I have BF4 pre-loaded and I uninstalled the beta to be sure that wasn't conflicting. I am located in North America. However when I attempt to load the game to play it gives me this error message in a EA popup outside of battlelog.

 

"Unable to connect to EA servers to activate Battlefield 4 Digital Deluxe on the computer using your account. Please try again later."

 

Any help would be appreciated!

Keeper
mynameisapollo
Posts: 2
Registered: ‎10-29-2013

Re: Unable to connect to EA servers to activate BF4

Bumping this so it doesn't get thrown to the bottom of the pile. I know I'm not the only person with this problem. Here is the Battlelog forum that was started with other people experiencing the same issue - http://battlelog.battlefield.com/bf4/forum/threadview/2955064766537482026/

 

Thanks!

Keeper
ghostbexar
Posts: 2
Registered: ‎01-25-2013

Re: We are sorry, an error has occurred.

Same issue here. Imagine that another EA game I can't play because of server/ connection issues. I can't even play the campaign.

:smileyfrustrated:

Keeper
sandy33r
Posts: 1
Registered: ‎10-29-2013

Re: We are sorry, an error has occurred.

I was having the same problem, got it working now.  Hope this helps someone.  I ordered the game back in April, since then I had a hard drive crash.  I noticed that when I went into my Origin account it said my email address had not been verified.  I told it to Verify, it sent me an email, I clicked on the link, and it said I was good to go.  I went back and launched the game and now it is working.  Not sure if that will solve your problem or not, but it worked for me.

Keeper
topnotchskills
Posts: 3
Registered: ‎10-29-2013

Re: We are sorry, an error has occurred.

I fixed it by uninstalling the BF4 beta. And disableing all my ANTI VIRUS SOFTARE>

Keeper
floydhavok
Posts: 4
Registered: ‎10-29-2013

Re: We are sorry, an error has occurred.

nope still not working

Keeper
0trigga
Posts: 5
Registered: ‎03-09-2013

Re: BF4 connection issue

Most recent steps

 

1. reinstall web plugin

2. flush dns

3. run origin as admin

4. whitelist ActivationUI.exe on windows firewall

5. disable AVG

6. add ports to port forwarding rules on firewall

7. temporarily disable router firewall

 

 

still no work.

Keeper
ieatbacon123
Posts: 1
Registered: ‎08-14-2013

Re: BF4 connection issue

Me too :smileysad:

Keeper
0trigga
Posts: 5
Registered: ‎03-09-2013

Re: BF4 connection issue

ttt

Keeper
ballisticfist
Posts: 3
Registered: ‎11-03-2013

Re: We are sorry, an error has occurred.

Same issue.. come on EA, this sucks. What sucks worse is that apparently the game is so bad that even if I could get it to work I'd still be pissed off.