Summer Patch bricked BF4 upgraded PS3 to PS4 - 100% not working now!

[Kourteous]

The Summer Patch did a fresh install of the game and have deleted the previous install. The problem is that the UPGRADE FILE for PS3 to PS4 was deleted and there is no way to get that back from SONY PSN. It is not even in the library...

So this is official: SUMMER PATCH HAVE BRICKED MY BATTLEFIELD 4 DISC!

And now EA? Would you tell me to buy a new one? Exactly as you are telling me to do with my PREMIUM?

PS: This is the very first time that one update completely destroy a game a bought...

[KH_RCE]

you are here in Answer HQ from EA and not at EA.

Here you ahve normally/most answers of other users.

I can understand that you are frusted, but make no sence to cry.

Perhaps it will be a good idea to contact customer-support and you tell what was happen :

For any account maintenance, persona assistance or code related queries, contact our Games Advisors using the new Help Center.
http://help.ea.com/en/contact-us/new/?category=demo-beta

How to: Contact an EA Advisor.
http://help.ea.com/en/article/contact-ea-help/

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