Security Question

by KeylimePie1334
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Original Post

Security Question

★★★ Newbie

I forgot my security password it 1 year ago but I want to edit it and my profile plz help Frown

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Re: Security Question

For this problem since it is an account level problem you will need to contact a Game Advisor at EA Customer support:  https://help.ea.com/contact-us

 

Be prepared to answer the other 4 security questions that you set up when you created your origin account, and failing that be prepared to provide additional proof such as your photo ID to the game advisor before they reestablish your control over the account.

 

You can reach a game advisor here:  https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

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