Problems with battlelog web plugin after updated it for 2.4.0_141

by JPeaAbdalla
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Original Post

Problems with battlelog web plugin after updated it for 2.4.0_141

★★★ Newbie

I try to join a server, it starts to connect, but then the bf4.exe crashes everytime, and it's possible to observe that the plugins installation do not happens properly, it doens't go until the and, but everytihing looks normal at the website, but then the game launcher crashes.

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Re: Problems with battlelog web plugin after updated it for 2.4.0_141

Community Manager (retired)

Please check following workarounds and keep us updated:

 

For Chrome:

  1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
  2. Clear Browsing Data ( Settings/Privacy )
  3. Reinstalling the plugin by logging to Battlelog again
  4. In the search bar typing the following command: chrome://plugins
  5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
  6. Restarting the Browser
  7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
  8. Join a Server

 

For Internet Explorer 11

  1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
  2. Restart IE 11
  3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
  4. From Security tab, slide the bar to bottom -> Medium Protection
  5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
  6. It will require a System Restart in order for the 7 step to be applied.
  7. Log in again into Battlelog and download again the plugin.
  8. Join a server.

Cheers

Basti

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Re: Problems with battlelog web plugin after updated it for 2.4.0_141

★★★ Newbie

don't work...tested in all browser (IE, Firefox,Chrome all updated).

Played Dragon's teeth 3 weeks ago and now impossible to play, battlelog says i need the expansion but i have already it, i'm premium and played it before

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