Premium not showing on battlelog (XB1) [ Edited ]

[OrgBars88]

Good morning support,

My premium is not showing on battlelog, even though i do have it in-game and got the second assault expansion trough it.

I purchased premium in the marketplace on XB1.

I was advised to go here for support.

http://battlelog.battlefield.com/bf4/user/TG_Priest/ (i even have the premium dog tag on if you go to my XB1 soldier)

[EA_Dennis]

This is a known display issue in Battlelog at the moment that seems to resolve itself after a while. The Battlelog team is already aware of it and looking into it.

[OrgBars88]

Thanks for your reply sir.

Could you please raise this individual issue to see my issue resolved, having worked a service desk while younger a wait and see approach is not what i'm looking for.

I'm sure you'd request the same if you paid 50 dollars for a product that doesn't function properly.

Thanks,

LB

[Charlie-Modo-98]

Hey There, 

Community Managers never seem to reply after their first reply. Probably because they are so busy working on the hundreds of other posts they get a day. You can contact a Game Advisor at the following link: https://help.ea.com/contact-us

If you tell them your issues and what you want done then they will no doubt follow up your request and sumbit a ticket for you.

Have a nice day!

[OrgBars88]

Thanks!

[EA_Dennis]

Usually we follow up on new posts in threads here as well if there are any new questions. The Battlelog team is already looking into it and working on a fix, but until that goes live, we'll most likely have to "wait and see" I suppose