Premium not fully installed?

by turtletech466
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Premium not fully installed?

★★★ Newbie
I bought Premium for the PS4 on the 20th if April and I could not access the premium content other than the map packs. When I try to access the battlepacks and other premium content it says I still need to purchase premium. I saw something saying it should correct itself in a few days but it has yet to do so. I was just wondering what, if anything, I could do to fix this. Thank you for your time, and I hope you know someway to fix this issue.
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Re: Premium not fully installed?

Hero (Retired)

I do not play on the PS4 so thi smay sound strange...

 

Try deleteing Premium and redownloading it. If that doesn't work, contact EA Help with proof of purchasing Premium.

EA Help Center

 

Thanks for asking the Answer HQ - Apollo v7

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