PS4 BF4 won't accept my origin email address

by cd2d31ed753bc727
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PS4 BF4 won't accept my origin email address

★★★ Newbie

I have an EA account that I haved used on 360 for BF4, MOHW, ME series.. etcc...

 

I bought a PS4 and on the BF4 game when I go to link my EA account, it won't accept the email.

It says 'invalid email'

and yes, it is the correct email address. ( I used it to sign in to here!)

Is there a workaround for this?

 

 

Message 1 of 4 (716 Views)

Accepted Solution

Re: PS4 BF4 won't accept my origin email address

For this problem you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
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Twitter: Ragnarok013

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Message 2 of 4 (721 Views)

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Re: PS4 BF4 won't accept my origin email address

For this problem you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
_____________________________________________________________________________________
Please mark a thread as solved if a post solves your issue.

EA Answers HQ Volunteer Forum Moderator

BF3, BF4, BF1, BFV DICE Friend tag awardee

CCP Hero Banner - Red.png




Twitter: Ragnarok013
Message 2 of 4 (722 Views)

Re: PS4 BF4 won't accept my origin email address

★★★ Newbie

On another thread someone mentioned to sign into origin. Under your Account Settings it will mention the email is not verified and ask to resend the email. I'm testing this out now and will find out when I get home from work if this fixed my DAI login issues.

Message 3 of 4 (491 Views)

Re: PS4 BF4 won't accept my origin email address

★★★ Newbie

^^^^^^^WORKED^^^^^^^^^

Message 4 of 4 (394 Views)